GTM Strategy & Operations Manager

What You'll Do :

LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation.

Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the sixth year in a row!

As we enter our next phase of growth, we are looking for a talented and experienced Business Operations Manager to drive the performance of our Sales, Marketing, and Customer Experience (CX) teams, while establishing a foundation for scalable growth. You will serve as the subject matter expert on Go-To-Market (GTM) data analytics, shaping the strategic direction of GTM initiatives, designing and implementing operational metrics, and executing key Business Operations tasks. In this pivotal role, you will partner with Sales, Marketing, and CX leadership to deliver impactful results in a fast-paced, dynamic environment. This individual contributor role reports to the Director of Business Operations.

Here's a closer look at this key role :

• Own GTM data analytics to drive strategy and operations, from design and planning to insights and reporting.
• Lead the annual operating planning process and manage the year-round plan to align with company vision and goals.
• Define and standardize metrics for GTM functions, working with BI, IT, and Sales Finance to build and support reporting and dashboards.
• Develop business reporting for strategic analysis and internal reviews. Analyze operational metrics and provide actionable insights to improve performance.
• Drive key projects supporting strategic initiatives, collaborating across functions and ensuring visibility for executive sponsors.
• Prepare quarterly board meeting materials and monthly executive leadership team review content to maintain focus and alignment with strategic initiatives.
• Lead problem-solving efforts to analyze data, generate insights, and recommend strategies to capture growth opportunities and improve operational efficiency.

What You'll Need :

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Anticipated Application Close Date : 12 / 09 / 2024

LogicMonitor is an Equal Opportunity Employer

At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.

For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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