Lead Product Data Analyst

What You'll Do :

LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation.

Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row!

As the Lead Product Data Analyst, you will be vital in ensuring LogicMonitor’s products are launched, adopted, and utilized effectively by internal teams and customers. You'll champion designing and managing the data infrastructure that supports product development, performance, analytics, and user experience. By efficiently collecting, organizing, and analyzing data, you will generate actionable insights to guide product strategy and development. You'll gain invaluable experience working closely with product, engineering, marketing, sales, and customer experience teams, as you create a data-driven environment that fuels product growth and innovation, while aligning decisions with business goals. In this role you will report directly to the Sr. Director of Product Operations. This role provides plenty of opportunity to make your mark at LogicMonitor.

Here's a closer look at this key role :

• Data Collection & Management :  Architect, gather and manage product-related data from various internal and external sources, including user feedback, sales / cx data, and usage metrics (i.e. Pendo) ensuring data integrity and availability for analysis.
• Data Analysis & Insights :  Perform in-depth data analysis on product performance, user behavior, and market trends to generate insights and product scorecards that inform product development, feature enhancements, and user experience optimizations.
• Reporting & Visualization :  Create detailed reports, dashboards, and visualizations to effectively communicate key insights to stakeholders across product management, engineering, and GTM teams.
• Product Performance Monitoring :  Analyze product KPIs (e.g., user engagement, churn rates, feature usage) and proactively identify opportunities for product improvement. Deliver actionable recommendations to product teams.
• Cross-functional Collaboration :   Partner with product managers, UX designers, engineers, business operations and other stakeholders to ensure data-driven decision-making throughout the product lifecycle.
• User Behavior Analysis :   Study user behavior and interactions with the product to identify pain points, opportunities for optimization, and areas for growth.
• A / B Testing & Experimentation :   Design, implement, and analyze A / B tests and experiments to assess the impact of new features or product changes. Provide data-driven recommendations for continuous product improvement.

What You'll Need :

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Anticipated Application Close Date : 5 / 1 / 2025

LogicMonitor is an Equal Opportunity Employer

At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.

For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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LogicMonitor is dedicated to fostering a culture of transparency and fairness, including our commitment to pay transparency. We provide the base salary ranges for all positions posted within the United States.

Compensation packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits. The range displayed on each job posting reflects the minimum and maximum base salary target for new hires in the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. LogicMonitor employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. As part of our holistic compensation philosophy, your package will also include, but is not limited to : Comprehensive health, dental and vision coverage, generous parental leave policies, access to our Employee Assistance Program and various Wellness programs, a 401K with company matching, a learning and development stipend, and an unlimited vacation policy.

Salary : $114,765 - $143,430