What are the responsibilities and job description for the Senior Director, Technical Sales - AI position at LogicMonitor?
About Us :
We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
This position is based in San Francisco, CA. Across the globe, our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.
To learn more about life at LogicMonitor, check out our Careers Page .
What You'll Do :
LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation.
Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work, and named one of BuiltIn's Best Places to Work for the seventh year in a row!
LogicMonitor is seeking a driven Sr. Director, Technical Sales for our AI team—an extraordinary opportunity to help shape a market-leading product, expand into new markets, and contribute to an award-winning culture. As a key leader, you will be instrumental in building, managing, and scaling a high-performing go-to-market team, driving the continued proliferation of our AI solutions.
Here's a closer look at this key role :
- Manage and Scale Sales : Lead global AIOps sellers with overlay responsibility, meeting and exceeding pipeline and revenue targets through both new business and account expansion.
- Value-Based Selling : Equip AEs to land deals with AI-only offerings, focusing on high-level conversations and C-Suite presentations to capture large enterprise opportunities.
- Technical Advisory : Serve as a senior technical advisor for strategic accounts, running high-quality AI pilots, proofs of value, and ensuring technical wins.
- Cross-Functional Collaboration : Work closely with Product, Marketing, and Engineering teams to shape go-to-market strategies for AIOps within the LM Envision Platform.
- Sales Enablement : Oversee AIOps demos, business value assessments, RFP responses, and technical objection handling, while driving the creation of reference architectures and other technical content.
- Operational Excellence : Manage sales operations and reporting to maintain accurate monthly and quarterly forecasts, providing feedback to Product and Engineering on market trends, competitive insights, and customer needs.
- Pipeline Generation : Support business development teams by offering competitive positioning, strategy guidance, and technical expertise to bolster sales pipeline creation.
What You'll Need :
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Anticipated Application Close Date : 03 / 31 / 2025
LogicMonitor is an Equal Opportunity Employer
At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.
For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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