What are the responsibilities and job description for the Room Attendant/Housekeeping position at LOGIK Management?
As a Room Attendant at Logik Management, you are an ambassador of our vision to exceed guest expectations in comfort and service. You play a critical role in creating memorable experiences by maintaining the highest standards of cleanliness and order. This position embodies our mission of operational excellence, guest delight, and value creation, while also fostering a culture of flexibility, innovation, and continuous improvement.
Duties and Responsibilities:
Guest Experience:
- Maintain a friendly, empathetic service-oriented approach with all interactions, anticipating guest needs, and proactively offering assistance.
- Provide timely, discreet, and efficient room cleaning and turndown services, ensuring that each guest's stay is comfortable, enjoyable, and aligned with Logik's high standards.
Operational Flexibility:
- Cross-train with other departments to support a collaborative and flexible workforce, enabling a swift response to the dynamic needs of the hotel.
- Show adaptability by taking on additional responsibilities as needed, such as assisting with laundry duties or guest services, to ensure operational efficiency and guest satisfaction.
Sustainability and Innovation:
- Utilize eco-friendly cleaning practices and products, contributing to the hotel's sustainability goals.
- Offer feedback and suggestions for process improvements, demonstrating an innovative mindset that drives continuous enhancement of guest experiences.
Quality and Standards:
- Adhere strictly to Logik's standards of cleanliness and presentation, ensuring every room and public area reflects our commitment to excellence.
- Conduct regular inspections of guest rooms for maintenance needs, liaising with the Maintenance Team to ensure prompt resolution of issues.
Teamwork and Collaboration:
- Engage with the housekeeping team to share best practices and coordinate efforts, fostering an environment of learning and mutual support.
- Participate in regular team meetings and training sessions, embracing opportunities for professional development and performance improvement.
Qualifications:
- High School diploma or equivalent; experience in hospitality preferred but not required.
- Strong attention to detail with the ability to work independently and as part of a team.
- Physical agility and stamina to clean and maintain rooms, including lifting, bending, and standing for extended periods.
- Excellent communication skills, with fluency in English, Spanish; additional languages are a plus.
- Empathetic and guest-oriented, with the ability to maintain a positive and professional demeanor under pressure.
Company Statement:
This job description is a broad reflection of the Room Attendant role at Logik Management. We are a company that values flexibility, innovation, and a commitment to exceptional service. We welcome candidates who are excited to grow with us and contribute to our culture of continuous improvement and guest satisfaction.
Job Types: Full-time, Part-time
Pay: $12.50 - $14.50 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Morning shift
- Rotating shift
Work Location: In person
Salary : $13 - $15
