Refurbishment Technician

LDR works with ecommerce businesses to reduce waste.

We are seeking part time and full time Refurbishment Technicians.

Refurbishment technicians inspect, test, and repair returned merchandise so the items can be resold. As a refurbishment technician you will carefully check each product for any signs of use or damage, test all advertised features and functions, and document your findings. This often includes replacing damaged packaging or missing components, resetting electronics to factory defaults, and light cleaning or repairs.

LDR works with a wide range of products including consumer electronics, office equipment, network appliances such as switches and routers, musical instruments and mixers, clothing, and more. Refurbishment technicians must be willing and able to adapt, problem solve, and research product information.

Refurbishment technicians may also be required to perform light warehouse work. This mostly involves putting items into storage, keeping spare parts organized, and assisting with package deliveries.

Duties and responsibilities:

• Refurbish returned products according to our customer’s requirements.
• Follow standard processes and procedures, and keep them up to date when new situations happen which aren’t covered by an existing process.
• Clearly document the work being done, including what has been done to an item and why, how long the work took, and any problems encountered.
• Maintain control of inventory using a computerized inventory management system and barcode scanner.
• Keep work area neat and organized.
• Read and update a computerized ticket system for tracking projects that need to be completed.

Requirements:

• Experience with help desk support, electronics repair, or computer troubleshooting are preferred.
• Strong attention to detail
• Ability to research and solve problems independently
• Clear typing skills, as you will need to type notes and comments about items you service.
• Must be able to see and read clearly, including the ability to clearly identify and distinguish between colors.
• Ability to work quickly and efficiently.
• Must be able to lift 40lbs.
• Must be able to stand for 3 or more hours at a time.

Major plus:

• Prior experience with ecommerce, such as selling on eBay or Amazon.
• Any industry certifications such as A , Network , or CCNA.
• Experience with computer programming, especially Javascript and/or PHP.

Benefits and Perks:

• Unlimited PTO
• Free snacks, coffee, and drinks in break room. We take employee comfort very seriously.
• Flexible schedule and hours.
• Performance bonuses.
• Improvement bonuses: you can receive a $100 bonus for suggesting useful improvements or ideas.
• On the job training in specialized trade skills.
• We're a startup. The sky is the limit for motivated individuals.

Job Types: Full-time, Part-time

Pay: $18.00 - $25.00 per hour

Expected hours: 35 – 42 per week

Benefits:

• Flexible schedule
• Paid time off
• Professional development assistance

Schedule:

• Day shift
• Monday to Friday

Supplemental Pay:

• Bonus opportunities
• Overtime pay
• Performance bonus

People with a criminal record are encouraged to apply

Application Question(s):

• In your own opinion, what experience do you have that is most relevant to this position?
• Tell us about a skill you've recently been learning or improving, and why it interests you. It doesn't need to necessarily be related to the job.

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Cincinnati, OH 45237 (Required)

Work Location: In person

Salary : $18 - $25