What are the responsibilities and job description for the Logistics Plus position at Logistics Plus Inc?
Job Summary: Logistics Plus is seeking a a detail-oriented, self-starting International Operations Specialist to join our Air Exports team in Erie, PA. This candidate will be responsible for a broad range of tasks encompassing cradle to grave shipping operations. Scope of work encompasses taking in customer shipment requests, negotiating rate with overseas agents and US-based carriers to meet the needs of the customer, and ensuring that on-time delivery targets are met. An International Operations Specialist has broad-ranging authority over their customers shipments and covers a variety of job functions and specialties in the course of his/her work. The position requires a well-rounded individual with a strong grasp of finance, customer relations, and detailed record keeping. This role is 100% in-office at our headquarters in Erie, PA.
Supervisory Responsibilities:
None.
Duties/Responsibilities:
- Build relationships with overseas agents to ensure price and time constraints are known and met.
- Build relationships with US air and sea carriers to ensure price and time constraints are known and met.
- Initiate contact with new agents and vendors as needed.
- Monitor inland transit in conjunction with Logistics Plus inland freight department.
- Maintain high level of communication with customer to keep them apprised of shipment status.
- Perform other miscellaneous duties as required to meet the needs of our client.
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Must be able to manage multiple projects at once.
- Allocate work time according to the priority of job assignments.
- Ability to communicate (verbal and written) clearly and concisely, coordinate and execute work assignment(s) independently or in a team environment, direct others for effective results, and remain calm in stressful situations.
Education and Experience:
- High school diploma or equivalent required.
- Prior experience with transportation management software preferred, particularly Cargowise.
- 5 years in a similar role preferred
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
