Data Entry Oper I

Position Overview:

The position supports DHS USCIS in electronically processing Immigration Visas in the Corbin, KY USCIS facility. The data entry operator will provide technical functions to gather information, exercise judgment and present facts to USCIS employees for review and decision. 

Duties and Responsibilities:

Verify data that is automatically populated in the system of record by cross referencing with other data systems. Specific requirements:

• Locate available cases in the system of record for First In/First Out (FIFO) processing.
• Verify data that is prepopulated in system of record, enter any missing data and correct any data as necessary for seven critical data fields based on electronic images of the Summary Sheet.
• Review the electronic forms if available and key in data, as required, if it is a valid form.
• Verify and update, if necessary, the applicant’s mailing address.
• Validate biometrics (fingerprints) and photograph meet production standards and adjust as necessary.
• Process applications within 5 business days of the case receipt date.
• Respond to internal and external customers by phone, email and in person.
• Other duties and special projects as assigned.

Requirements:

• Ability to successfully pass a DHS background investigation and maintain a favorable suitability determination
• High School Diploma
• Two (2) years relevant experience in data entry or clerical field
• Computer literacy to use business software, internet, and enter/retrieve data
• Effective customer service skills to respond to questions and requests and escalate more difficult matters appropriately
• Human relations skills to maintain effective relationships with others and work in a team environment
• Effective written and verbal communication skills using appropriate business English
• This position operates keyboard-controlled data entry devices such as a computer, key-operated magnetic tape, or disc encoder to transcribe data into a format suitable for computer processing.
• Job task requires skill in operating an alphanumeric keyboard, and an understanding of transcribing procedures and relevant data entry equipment.
• This position requires the application of experience and judgment in selecting procedures to be followed, and searching for interpreting, selecting, or coding items to be entered from a variety of document sources.

Physical Requirements:  

Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance:

• Utilizing keyboard
• Monitoring computer systems
• Viewing computer monitors and detailed work requiring close vision
• Moving or lifting boxes up to 25 pounds
• Answering/making phone calls

Location: 

While currently remote, the position will eventually return to on site at 203 Allison Blvd.

Corbin, KY 40701.

Logistics Systems Incorporated is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, national origin, color, religion, sex, sexual orientation, gender identity and expression, age, disability, protected veteran status, or any other protected class.