What are the responsibilities and job description for the Video Conferencing Support Expert position at Logitech?
Job Requirements
• Fluency in written and spoken English
• Strong knowledge of computer networking and USB devices
• Experience with Salesforce/Oracle/Zendesk support ticketing systems
• Familiarity with one or more VC software services such as Zoom, Skype, Google Hangouts
• Ability to work in a fast-paced environment and handle moderate-to-high phone call volume
Benefits
Logitech offers a comprehensive benefits package including medical coverage, dental coverage, vision coverage, traditional and Roth 401(k) plans, flexible spending accounts, employee share purchase plan (ESPP), basic and additional life insurance, disability coverage, adoption and surrogacy assistance, tuition reimbursement plans, commuter benefits, paid time off, paid holidays, bereavement leave, and paid parental leave.
• Fluency in written and spoken English
• Strong knowledge of computer networking and USB devices
• Experience with Salesforce/Oracle/Zendesk support ticketing systems
• Familiarity with one or more VC software services such as Zoom, Skype, Google Hangouts
• Ability to work in a fast-paced environment and handle moderate-to-high phone call volume
Benefits
Logitech offers a comprehensive benefits package including medical coverage, dental coverage, vision coverage, traditional and Roth 401(k) plans, flexible spending accounts, employee share purchase plan (ESPP), basic and additional life insurance, disability coverage, adoption and surrogacy assistance, tuition reimbursement plans, commuter benefits, paid time off, paid holidays, bereavement leave, and paid parental leave.
