What are the responsibilities and job description for the Operations Manager position at Logos Logistics Inc.?
Essential Duties and Responsibilities
Responsible for the planning, organizing, direction, reviewing and evaluating the day-to-day 24 hour dispatch operations. Supervises the daily work of the assigned dispatch personnel to plan, execute, monitor and manage professionally the assigned drivers/equipment.
- Manages the daily operation ensuring customer satisfaction is successfully achieved.
- Provide solid leadership for Logistics and Operation Coordinators and handles escalations and issues as needed.
- Responsible for setting department goals, monitoring and controlling work flow and ensuring an effective operating department.
- Ensure efficiency and safety of day-to-day operations for the entire fleet of tractors, trailers and driver force.
- Monitor CSA Safety scores and implement training and disciplinary actions to resolve negative trends.
- Work with Safety Department and keeping up to date with tags, titles, registrations, Heavy-Use tax, and all other taxes and fees required by DOT and US law to operate a motor carrier.
- Work with Fleet Department Manager and mechanics keeping up to date with truck/trailer maintenance.
- Coach, train, and develop dispatch team to exceed goals with 8-10 dispatchers
- Driver Management (ability to motivate and issue corrective actions) of over 50 leased drivers.
Job Requirements
- 24 HOUR ON CALL
- GPS tracking software knowledge.
- Able to conduct driver and dispatch meetings.
- Trucking industry operation or dispatch experience of 5 yrs or more.
- Excellent communication skills both oral and written
- Proficient in Microsoft packages including Excel, Word.
- Proven organizational and managing skills
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- On call
Application Question(s):
- Do you have experience with ELD systems?
- Do you have experience supervising dispatchers?
Experience:
- CDL-A truck driver dispatching: 1 year (Required)
- Microsoft Excel: 1 year (Preferred)
- Payroll: 1 year (Preferred)
- driver scheduling: 1 year (Preferred)
- supervising CDL-A drivers: 1 year (Required)
Work Location: In person
