What are the responsibilities and job description for the Housing Locator position at Loisann's Hope House?
Loisann’s Hope House is seeking a Housing Locator for Homeless Prevention and Diversion services that targets some of the most vulnerable individuals and families in the planning district that are at-risk of experiencing an episode of homelessness. We believe that housing is a human right and operate on a housing first approach that aims to quickly stabilize households by entering them into permanent housing options as quickly as possible.
The Housing Locator is responsible for collaborating with case management staff to identify housing opportunities for both individuals and families enrolled in programs. The ideal candidate will develop and maintain growing relationships with private and commercial landlords, property developers, realtors, and community partners to successfully assist households with obtaining permanent housing.
Responsibilities:
- Proactively seek out new housing opportunities and resources to assist clients with obtaining housing.
- Maintain a Housing Directory to include information on available units (location, rent, bedrooms, baths, pet policies, credit requirements, etc.) and documentation of all contacts with landlords and property managers.
- Provide consistent updates on housing availability.
- Maintain ongoing relationships with landlords and property managers, including acting as a liaison between landlord and clients as needed.
- Maintain close working relationships with CoC case management staff and engage in frequent communication with partner agencies.
- Meet with clients and case managers to establish housing needs and understand client barriers to housing. Show clients potential units in collaboration with case managers.
- Conduct housing quality inspections and complete associated paperwork per grant guidelines. Advise and advocate for clients with regard to quality standards.
- Confirm that all rental properties are rent reasonable and complete associated paperwork per grant guidelines.
- Facilitate agency payment of application/holding fees for identified units.
- Review and negotiate leases on behalf of clients in collaboration with case managers and clients. Ensure leases meet fair housing and legal requirements. Assist clients in understanding their leases. Attend lease signings.
- In collaboration with case managers, mediate client/landlord conflicts as needed.
- Develop and facilitate training and workshops for clients and case management staff including tenant rights and responsibilities, housing discrimination, finding and securing rental housing, communications with landlords, and fair housing.
- Maintain understanding of grant guidelines and housing/homelessness best practices.
- Enter required data into the local Homeless Management Information System.
- Other duties as assigned.
Minimum Qualifications
- Bachelor’s degree or combination of academic study and relevant experience required.
- Ability to work with diverse populations and persons experiencing a housing crisis.
- Strong interpersonal and communication skills.
- Exceptional problem-solving skills. Ability to provide creative solutions.
- Ability to make independent decisions when circumstances warrant such actions.
- Flexibility and adaptability to changing needs.
- Ability to work in a fast-paced environment.
- Personal integrity and confidentiality.
- Proficiency in Microsoft Office Suite.
Preferred Qualifications
- A minimum of 3 years of experience in property management, housing management, and/or real estate preferred.
This position is full-time salaried, 40 hours per week with benefits. A flexible schedule will be necessary to perform job duties including client appointments. Position may require night and weekend work. This position requires travel, a valid driver’s license, and a good driving record.
Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year
Benefits:
- 403(b)
- Dental insurance
- Health insurance
- Mileage reimbursement
- Paid time off
Schedule:
- Monday to Friday
Education:
- Associate (Preferred)
Work Location: In person
Salary : $40,000 - $45,000