Market Counter Associate

Company Overview

White Horse Wine and Spirits is a family-owned company dedicated to providing exceptional knowledge, passion, and service in the food and beverage retail industry. We offer a wide selection of wine, beer, spirits, and gourmet foods at discount prices, creating a unique shopping experience for our customers.

The Market Counter Associate is responsible for providing excellent customer service and ensuring the smooth operation of the Market counter.

Duties and Responsibilities including but not limited to:

• Greeting customers warmly and assisting them with their needs at the Market counter
• Answering phone calls and taking orders in a courteous and professional manner
• Cutting cheeses, serving prepared foods, and ensuring presentation and portioning meet company standards
• Assisting customers with questions and handling minor issues or concerns that may arise
• Stocking and rotating retail products to maintain a fresh and organized display
• Packaging foods for retail, including prepared foods, nuts, bulk items, etc.
• Preparing food items such as smoothies, acai bowls, and other menu offerings
• Communicating effectively with kitchen staff regarding orders, customer requests, and dietary preferences
• Completing opening and closing duties in line with company procedures
• Maintaining cleanliness and organization within The Market, including cleaning tables after guests leave
• Following all health, safety, and sanitation guidelines for food handling and preparation
• Ensuring products are displayed and prepared to the highest standards
• Performing additional duties and projects as assigned by management

Knowledge, Skills, and Abilities

• At least one year of experience and/or training in the food & beverage industry and/or retail/customer service is preferred, but not required – we will train the right person
• Basic computer skills and ability to learn necessary programs
• Reliable, punctual, and committed to providing excellent customer service
• Energetic, enthusiastic, and creative with strong attention to detail
• Flexible personality with the ability to prioritize tasks and adapt to changing business needs
• Able to follow instructions and established procedures
• Capable of multitasking and remaining calm under pressure
• Excellent interpersonal skills with the ability to communicate effectively with customers, team members, and leadership
• Neat and clean in appearance
• Flexible availability, including the ability to work days, nights, weekends, and holidays
• Ability to stand and walk for extended periods (up to 6 hours) and lift up to 25 lbs

Starting at $16/hour

Job Types: Full-time, Part-time

Pay: $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Work Location: In person

Salary : $16