What are the responsibilities and job description for the Host position at Lolas Bistro?
Job Overview
We are seeking a friendly and organized Host/Host to join our dynamic restaurant team. The ideal candidate will be the first point of contact for our guests, responsible for creating a welcoming atmosphere and ensuring a smooth dining experience. This role requires excellent communication skills and a passion for providing outstanding guest services.
Duties
- Greet and welcome guests as they arrive, ensuring a positive first impression.
- Manage the seating chart and assign tables based on guest preferences and server availability.
- Communicate effectively with the kitchen and wait staff to coordinate guest needs.
- Utilize the Aloha POS system to manage reservations and track guest flow.
- Assist in maintaining cleanliness and organization of the front-of-house area.
- Handle guest inquiries and resolve any issues promptly to enhance customer satisfaction.
- Support food service operations by assisting servers when necessary during peak times.
Requirements
- Previous experience in a restaurant or hotel environment is preferred, but not required.
- Strong customer service skills with the ability to communicate clearly and effectively.
- Familiarity with POS systems, particularly Aloha POS, is a plus.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- A friendly demeanor with a genuine desire to help guests feel welcome and valued.
- Flexibility to work various shifts, including evenings and weekends as needed.
Join our team as a Host/Host where your role will be pivotal in delivering exceptional guest experiences!
Job Type: Part-time
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Morning shift
Ability to Commute:
- Brownsville, TX 78520 (Required)
Ability to Relocate:
- Brownsville, TX 78520: Relocate before starting work (Required)
Work Location: In person