What are the responsibilities and job description for the Scheduler-Rehab Core position at Loma Linda Medical Center System?
Job Description
Job Summary: The Scheduler-Rehab Core is responsible for managing and coordinating all rehab service area appointments within all identified rehab service areas including inpatient services, outpatient services, and other multi-disciplinary clinics. Collaborates with various departments. Schedules team, department and Rehabilitation Institute wide meetings. Completes the check-in and registration process, notifies providers of patient arrivals, maintains assigned phone queues in a professional and timely manner, performs billing audits and provides appropriate communication to providers and management. May provide administrative support for Inpatient Intake Case Management team. May be required to participate in a weekend rotation work schedule in various locations on campus. Performs other duties as needed. Education and Experience: High School Diploma or GED required. Minimum one year of call center experience in a customer service, sales environment, or clinical experience required. Minimum three years of experience in healthcare customer service call center preferred. Knowledge and Skills: Ability to write legibly and take messages. Ability to use the telephone. Good communication skills with emphasis of telephone etiquette. Able to read; write legibly; speak in English (and Spanish preferred) with professional quality; use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Operate/troubleshoot basic office and patient care equipment required for the position; perform required patient care activities related to the position. Able to relate and communicate positively, effectively, and professionally with others; work calmly and respond courteously when under pressure; collaborate and accept direction. Able to communicate effectively in English in person, in writing, and on the telephone; think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position. Licensures and Certifications: None.
,Qualifications
,Job Info
Job Identification: 7533
Job Category: F03_Clerical / Office Support
Posting Date: 2025-01-24T02:01:34 00:00
Organization: LLU Medical Center
Schedule Type: Full-Time
Shift: Days
Hours Per Pay Period: 80
Workday Start Time: 1-0600
Alternative Work Schedule (AWS): H - 8/40 Clock Schedule
Benefits Eligible: Yes
LLUH Posting Location: LLU Health Care
Travel Required: No
Monday: 0800 - 1700
Tuesday: 0800 - 1700
Wednesday: 0800 - 1700
Thursday: 0800 - 1700
Friday: 0800 - 1700
Bonus: Not Applicable
Pay Range: $23.2 - $26.25 / hourly
Locations: 11406 Loma Linda Dr Loma Linda CA 92354
Salary : $23 - $26
