What are the responsibilities and job description for the Receptionist position at Lompoc Valley Medical Center?
Salary Range: $18.12 - $21.54
Pay rates are determined based on experience and internal equity.
Position Summary
Pay rates are determined based on experience and internal equity.
Position Summary
- Works directly under the CCC Administrator
- Greets and directs patients and visitors
- Provides information regarding services and explains facility policies.
- Processes telephone communication efficiently and courteously.
- Performs paging in a clear and accurate manner in accordance with hospital guidelines.
- Distributes information accurately and legibly.
- Must work well under stress or tight deadlines.
- Must work well with supervisors, co-workers, patients/residents, family members and visitors.
- Assists DON as needed.
- Support the District Mission and Values
- Demonstrate Respect, Professionalism and Courtesy to all patients/residents, visitors, other providers and coworkers, as delineated in the LVMC “Commitment to Care”.
- Constantly use C-I-CARE principles when communicating with others.
- Performance Improvement Activities
- Professional Development
- Accurately prioritize and announce facility-wide codes.
- Appropriately identifies situations requiring attention and proceeds to seek assistance from Directors and Administrator.
- Answers telephone calls and greets visitors. Answers their questions, provides information, and escorts visitors to their desired destination when needed.
- Collects mail and intra-district distribution from the nurse’s station and distributes it throughout the facility.
- Processes the resident mail for the activity staff to deliver.
- Assists the Administrative Secretary/Admissions Coordinator as needed.
- Assists with Admission Packet assembly.
- Processes Certified Mail
- Other Duties Assigned by Administrator.
- The ability to use the current system to announce Codes and make pages.
- The ability to communicate verbally with visitors in person or on the telephone.
- The ability to be supervised.
- The ability to work as a Team member.
- The ability to have positive personal interactions with staff, patients/residents and visitors.
- Education: High School diploma or equivalent.
- Experience: Previous office/hospital experience preferred. Experience with geriatric residents is preferred.
- Certifications/License: Current California driver’s license, have no convictions for serious driving violations and be insurable by the District’s insurance carrier.
- Effective communication skills with spoken English and handwritten notes.
- Positive public appearance.
- Able to file accurately both alphabetically and numerically.
- Demonstrate ability to use Word software.
- Exhibits the ability to organize multiple assignments and follow through with accuracy.
- Exercises good judgment under stress. Demonstrates initiative, emotional stability, tact and poise.
- LVMC reserves the right to modify the minimum requirements depending on the needs of the organization.
Salary : $18 - $22
