What are the responsibilities and job description for the Desktop Support Technician position at London Approach?
Job Title : Desktop Support Technician
Location : Vineland, NJ
Position Type : Full-Time Consulting - Contract $27.00 / hr payrate - Full Time Hours (40 Weekly)
Health Benefits Available While Contracting, Conversion at up to $65,000 salaried at the 6-12 month range
About Us : We are a leading enterprise committed to delivering exceptional IT services across our organization. We are seeking a skilled Desktop Support Technician to join our team in Vineland, NJ providing hands-on technical support to our staff.
Job Summary : The Desktop Support Technician will be responsible for installing, configuring, and maintaining desktop hardware, software, and peripherals. This role involves troubleshooting technical issues, assisting end-users, and ensuring the seamless operation of desktop systems within an enterprise environment.
Key Responsibilities :
- Provide technical support to end-users for hardware, software, and network-related issues.
- Install, configure, and maintain desktop computers, peripherals, and software applications.
- Troubleshoot and resolve issues related to operating systems, applications, and network connectivity.
- Assist with the setup and deployment of new hardware and software.
- Maintain an inventory of hardware and software assets.
- Document technical issues and resolutions in the IT service management system.
- Collaborate with other IT teams to address complex technical problems.
- Provide training and guidance to end-users on best practices and IT policies.
Technical Skills Required :
Qualifications :
Salary : $65,000