Demo

Desktop Support Technician

London Approach
Vineland, NJ Full Time
POSTED ON 4/21/2025
AVAILABLE BEFORE 5/20/2025

Job Title : Desktop Support Technician

Location : Vineland, NJ

Position Type : Full-Time Consulting - Contract $27.00 / hr payrate - Full Time Hours (40 Weekly)

Health Benefits Available While Contracting, Conversion at up to $65,000 salaried at the 6-12 month range

About Us : We are a leading enterprise committed to delivering exceptional IT services across our organization. We are seeking a skilled Desktop Support Technician to join our team in Vineland, NJ providing hands-on technical support to our staff.

Job Summary : The Desktop Support Technician will be responsible for installing, configuring, and maintaining desktop hardware, software, and peripherals. This role involves troubleshooting technical issues, assisting end-users, and ensuring the seamless operation of desktop systems within an enterprise environment.

Key Responsibilities :

  • Provide technical support to end-users for hardware, software, and network-related issues.
  • Install, configure, and maintain desktop computers, peripherals, and software applications.
  • Troubleshoot and resolve issues related to operating systems, applications, and network connectivity.
  • Assist with the setup and deployment of new hardware and software.
  • Maintain an inventory of hardware and software assets.
  • Document technical issues and resolutions in the IT service management system.
  • Collaborate with other IT teams to address complex technical problems.
  • Provide training and guidance to end-users on best practices and IT policies.

Technical Skills Required :

  • Proficiency in Windows and Mac OS environments.
  • Experience with Active Directory and Group Policy management.
  • Knowledge of networking concepts, including TCP / IP, DNS, and DHCP.
  • Familiarity with remote desktop support tools.
  • Experience with enterprise-level software deployment and imaging tools, such as SCCM.
  • Understanding of IT security practices and antivirus programs.
  • Ability to perform hardware diagnostics and coordinate repairs.
  • Qualifications :

  • Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field preferred.
  • Minimum of 3 years of experience in desktop support or a similar role.
  • Relevant certifications (e.g., CompTIA A , MCP) are a plus.
  • Excellent problem-solving and communication skills.
  • Ability to work independently and manage multiple tasks effectively.
  • Strong customer service orientation.
  • Salary : $65,000

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