Information Technology Infrastructure Manager

We are seeking a proactive and experienced IT Infrastructure Manager to lead our systems and network administration efforts. This hands-on managerial role requires a deep understanding of enterprise IT systems and the ability to work across a variety of platforms and technologies. The ideal candidate will demonstrate strong leadership skills, technical expertise, and a commitment to maintaining a secure and efficient IT environment.

Full Time Permanent

Mostly onsite in Wilmington, DE

Up to $160,000 salaried plus benefits

Key Responsibilities:

Infrastructure Management:

• Oversee the design, implementation, and maintenance of the organization's IT infrastructure to ensure high availability and performance.
• Manage and optimize cloud services, particularly within Microsoft Azure and Office 365 environments.
• Administer and maintain virtualization platforms, including VMware, to support scalable and resilient operations.

Active Directory and Identity Management:

• Lead the administration and maintenance of Active Directory services, ensuring secure and efficient user authentication and authorization.
• Implement and manage identity and access management solutions to safeguard organizational data and resources.

VoIP and Communication Systems:

• Oversee the deployment and management of VoIP phone systems, ensuring reliable and clear communication channels.
• Collaborate with vendors and internal teams to integrate VoIP solutions with existing infrastructure.

Oracle Systems and Linux Environments:

• Manage and support Oracle database systems, ensuring optimal performance, data integrity, and availability.
• Administer and maintain Linux-based servers, including patching, performance tuning, and troubleshooting.

Security and Compliance:

• Develop and enforce IT policies and procedures to ensure compliance with industry standards and regulations.
• Implement security measures, including regular patch management and system updates, to protect against vulnerabilities.

Team Leadership and Collaboration:

• Lead and mentor a team of IT professionals, fostering a culture of continuous learning and improvement.
• Collaborate with cross-functional teams to align IT infrastructure initiatives with organizational goals.

Monitoring and Reporting:

• Utilize monitoring tools to assess infrastructure health and performance, implementing improvements based on data insights.
• Develop, track, and analyze key performance indicators (KPIs) related to IT infrastructure, providing regular reports to senior management.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Minimum of 5 years of experience in IT infrastructure management, with a focus on systems administration and network management.
• Expert-level proficiency in Active Directory, including GPO management, user authentication, federation services, and domain controller maintenance.
• Hands-on experience with VMware virtualization platforms, including vSphere, ESXi, and vCenter administration, as well as virtual machine provisioning and performance tuning.
• Strong expertise in Microsoft Azure cloud environments, including virtual machines, Azure Active Directory, resource groups, and cost management.
• Advanced knowledge of Office 365 administration, including Exchange Online, SharePoint, OneDrive, Teams, and security settings.
• Practical experience with VoIP systems, including configuring PBX solutions, managing SIP trunks, and ensuring QoS for voice traffic.
• Solid understanding and hands-on experience with Oracle database systems, including installation, backup, performance tuning, and database recovery processes.
• In-depth knowledge of Linux operating systems, including Red Hat and CentOS, with skills in shell scripting, system security, and automation.
• Strong understanding of networking concepts, including TCP/IP, DNS, DHCP, VLANs, and firewall configurations.
• Proven ability to lead technical teams and manage multiple projects simultaneously.
• Relevant certifications (e.g., Microsoft Certified: Azure Administrator, VMware Certified Professional, Oracle Certified Professional, Red Hat Certified Engineer, Cisco CCNA) are a plus.