What are the responsibilities and job description for the Housekeeping and Janitorial position at London Bridge Resort?
Full-Time Experienced Housekeeping or Janitorial
Summary
To maintain a clean, sanitary, comfortable, and tidy environment for the guests and customers of the London Bridge Resort.
You are the HEART of the resort. Your dedication to ensuring our guests have a wonderful vacation and experience relies upon them feeling welcome and COMFORTABLE staying with us. This means they have no worries about the cleanliness of their suite and feel like they can approach any of our staff about any questions they have at any time. If you are experienced is housekeeping and understand the pressures of speed and accuracy, you can be as busy as you want and not worry about layoffs and short weeks.
Personality Requirements
- Kind
- Engaging
- Enthusiastic
- Driven to succeed
- Fun Loving
- Hard-working
- Anti Drama
- Get 'er done attitude with a smile.
Main Job Tasks and Responsibilities
- Take Pride In All That You Do
- Be Efficient, Fast, and Thorough
- sweep, scrub, mop, and polish floors
- vacuum clean carpets, rugs and draperies
- shampoo carpets, rugs, and upholstery
- dust and polish furniture and fittings
- clean metal fixtures and fittings
- empty and clean trash containers
- dispose of trash in a sanitary manner
- clean washbasins, mirrors, tubs and showers
- wipe down glass surfaces
- makeup beds and change linens as required
- tidy up rooms
- wash windows as scheduled
- sort, wash, load and unload laundry
- iron and press clothing and linen
- sort, fold and put away clean laundry
- operate mechanized cleaning equipment
- maintain all cleaning equipment and materials in a safe and sanitary working condition
- monitor and report necessary domestic repairs and replacements
In addition to general housekeeping tasks, the housekeeper duties in a hotel or similar environment will include:
- clean corridors, lobbies, stairways, elevators, and lounges as well as guest rooms
- organize work schedule from the room status list, arrivals, and departures
- distribute linen, towels and room supplies using wheeled carts or by hand
- Restock room supplies such as drinking glasses, soaps, shampoos, writing supplies, etc.
- replace dirty linens with clean items
- inspect and turn mattresses regularly
- store all dirty laundry in line with company policy
- replace laundry bags and slips
- check all appliances in rooms are in working order
- realign furniture and amenities according to prescribed layout
- respond to guest queries and requests
- respond to calls for housekeeping problems such as spills, broken glasses
- deliver any requested housekeeping items to guest rooms
- remove room service items
- organize and restock cart at the end of the shift
- ensure the confidentiality and security of guest rooms
- follow all company safety and security procedures
- report any maintenance issues or safety hazards
- observe and report the damage to hotel property
Knowledge and Experience
- high school diploma or equivalent preferred
- knowledge of cleaning and sanitation products, techniques and methods
- knowledge of cleaning sensitive materials
- working knowledge of operating cleaning equipment
- physical stamina and mobility including ability to reach, kneel and bend
- ability to lift, push and pull required load (usually about 30 lbs)
Key Competencies
- dependable
- on time
- team player
- can multitask
- attention to detail
- customer focus
- reliability
- listening skills
- adaptability
- planning and organizing
- integrity
- honesty
- high energy levels