What are the responsibilities and job description for the Digital Customer Experience Associate position at London Jewelers?
Overview:
\At London Jewelers, we are committed to delivering exceptional customer experiences. As a digital customer experience associate, you will play a vital role in providing support for our products and services.
\Responsibilities:
\- Manage customer interactions across various channels
- Resolve customer complaints efficiently
- Process customer transactions accurately
- Provide product information and guidance
Requirements:
\- Proven customer service experience
- Excellent communication and interpersonal skills
- Ability to work in a team environment
- Proficient in using ERP software
What We Offer:
\- Competitive salary
- Opportunities for career growth and development
- A supportive and dynamic work environment
