What are the responsibilities and job description for the E-commerce Support Team Member position at London Jewelers?
Job Summary:
\We are seeking a customer-focused individual to join our e-commerce support team as an e-commerce support team member. As a key member of our team, you will provide exceptional customer experiences by resolving customer complaints, processing transactions, and providing product information.
\Key Responsibilities:
\- Communicate effectively with customers
- Resolve customer complaints in a timely manner
- Process customer transactions accurately
Requirements:
\- Proven customer service experience
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Proficient in using CRM software
