What are the responsibilities and job description for the Ortho Treatment Coordinator position at Lone Peak Dental Group?
Job Summary:
We are seeking a Part Time Ortho Treatment Coordinator to join our team. The Ortho Treatment Coordinator will be responsible for providing exceptional customer service to patients seeking orthodontic treatment. This role involves scheduling appointments, explaining treatment plans and financial options, and ensuring the patient's overall satisfaction with the orthodontic process.
Qualifications:
- High school diploma or equivalent required;
- Proven experience in a customer service or healthcare setting
- Knowledge of orthodontic procedures and terminology is a plus
- Excellent communication and interpersonal skills
- Strong organizational abilities and attention to detail
- Ability to multitask and work in a fast-paced environment
- Proficiency in basic computer skills and dental software
Responsibilities:
- Greet and check-in patients, ensuring a positive experience from start to finish
- Schedule orthodontic appointments and follow-ups
- Communicate treatment plans, costs, and financial options to patients
- Assist in coordinating insurance benefits and processing payments
- Maintain patient records and ensure they are accurate and up-to-date
- Collaborate with orthodontists and other team members to provide high-quality care
- Address patient inquiries and concerns in a professional and timely manner
- Keep abreast of orthodontic trends and procedures to provide accurate information to patients
If you are a personable and detail-oriented individual with a passion for customer service and orthodontic care, we encourage you to apply for the Ortho Treatment Coordinator position.
