Director, Advising

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, diversity, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

• One LSC
• Student Focused
• Own It
• Advance Equity
• Cultivate Community
• Choose Learning

Lone Star College-North Harris

Lone Star College offers high-quality, low-cost academic transfer and career training education to 93,000 students each semester. LSC has been named a 2021 Great Colleges to Work For institution by the Chronicle of Higher Education and ranked 35th in Texas in the Forbes 'America's Best Employers By State' list.

LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.

Lone Star College-North Harris, nestled on 200 acres of piney woods, is the original and largest college in the Lone Star College System family. Serving the community for more than three decades, LSC-North Harris offers more than 60 programs of study, including university-transfer and numerous education courses and programs. LSC-North Harris is keenly focused on leading-edge technology in emerging technical job fields.

Location address is 2700 W.W. Thorne Drive, Houston, TX 77073.

PURPOSE AND SCOPE:

The Director, Advising and Counseling is responsible for providing leadership and oversight for the Department of Academic Advising and Disability Services at Lone Star College. The position oversees functions related to academic advising, including the successful implementation of a case-management approach to first year and second year students.

ESSENTIAL JOB FUNCTIONS:

1. Oversee the administration of advising services to students and community, including services for specific populations such as Veterans and Exceptional Admissions & International students, ensuring that services are aligned with the mission and goals of the college
2. Analyze the effectiveness of ongoing services and oversee committees to develop strategies to improve processes and procedures
3. Regularly assess student needs and interests by evaluating current programming and making updates and improvements as needed. Remain current on all curriculum changes regarding academic planning as well as best practices in the field of Academic Advising and Retention
4. Oversee the departmental budgets for the Academic Advising, Records, and Retention departments
5. Supervise the hiring and training of full and part-time employees. Ensure professional development of employees within the department
6. Participate in system-wide planning committees including but not limited to Student Success Course Committee, Advising & Registration Committee, Organizational Development Advisory council, 20/20 cultural steering committee, Advising Council, and Probation & Suspension task force
7. Oversee the processes and functions of Disabilities Services
8. Perform research analysis and reporting functions. Prepare and present information and updates to a variety of internal and external constituents. Collaborate with multiple LSC departments to ensure accuracy of information given to key constituents
9. Collaborate with faculty and staff in the promotion of the colleges' programs to students and community as needed. Assist with various programs including but not limited to student recruitment and orientation
10. Develop internal operational processes ensuring that resources are effectively allocated, and staff and student needs are addressed
11. Meet with students when referred to discuss any registration concerns such as being dropped in error for non-payment
12. Serve on various campus and LSC- System committees and partake in a variety of meetings and conferences
13. Provide workshops on suicide prevention and overall wellness/stress relief. Provide mindfulness workshop for incoming nursing students to prevent burnout
14. Develop and supervise program areas of Veteran Advising, International Advising, Early Alert, Completion Advising, Records and transcripts, Graduation, Probation and suspension student interventions, Advising and Records front desk check in, and FTIC/EDUC 1300 cohort advising
15. Develop goals and objectives for areas of supervision and provide assistance to the Dean of Student Services in the area of long-range planning
16. Responsible for other reasonable related duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES:

• Working knowledge of a case management approach to advising
• Ability to manager operations in and extremely busy environment
• Able to work autonomously and have a high degree of judgment
• Advanced organization skills and excellent verbal and written communication skills
• Excellent decision making, conflict resolution, and problem-solving abilities
• Ability to work with a diverse group of people
• Ability to maintain confidentiality
• Ability to take initiative and understand all of the policies and procedures
• Strong multi-tasking abilities
• Ability to maintain and promote a positive attitude in a demanding work environment

PHYSICAL ABILITIES:

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

WORK SCHEDULE AND CONDITIONS:

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards

REQUIRED QUALIFICATIONS:

• Bachelor's degree and at least 5 years of related work experience, or an equivalent combination of education and experience
• Experience must include at least 3 years in a manager- or director-level position

PREFERRED QUALIFICATIONS:

• Master's degree

Hiring salary range is $77,356 - $88,959.

Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.

Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:

1. Length of time (specific months and years) of employment
2. If the position was full time or part time
3. If the position was paid or unpaid
4. Unofficial transcript for highest earned degree

Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.

Go to the Job Search page, click on 'My Activities' at the top of the page. Under My Cover Letters and Attachments you will click on 'Add Attachment.' Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.

If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts.

You must limit your file name for any attachment to 40 characters or less.

ALL APPLICANTS MUST APPLY ONLINE ONLY

We will not accept application material received via fax, email, mail, or hand delivered.

Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).

If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available at www.dhs.gov/E-Verify.

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.