Insurance Verification Specialist

Lone Star OB/GYN Associates has provided women's healthcare services to San Antonio for over 20 years. We foster a comfortable, relaxing atmosphere that creates a pleasant experience. We form positive, long-lasting relationships with our patients, giving us the ability to provide truly effective care. We value our employees and are seeking an experienced full-time Insurance Verifications Coordinator for our busy practice.

Primary Responsibilities:

• Works quickly and efficiently to ensure all benefits are verified for surgical patients and communicate the cost to the patients prior to the surgery being scheduled.
• Utilizes online tools and calls insurance companies to verify benefits and check authorization requirements for all scheduled surgeries.
• Initiates referrals and pre-certifications as needed.
• Possesses and demonstrates strong technology/computer knowledge and skills to access information from different payer websites and internal computer processes.
• Appropriately documents in EMR to actions taken and insurance verification and authorizations.
• Communicates insurance benefits information to the patient, informing her of patient responsibilities and discussing financial arrangements available.
• Document all patient conversations appropriately into EMR.
• Promotes a positive work environment in action and conversation.
• Works closely with surgery schedulers to ensure patients are receiving the care they need and surgery blocks are filled.
• Communicating efficiently with the patient, surgery team and physician to ensure the surgeries are scheduled and completed without issue.
• Assist Medical Assistants with insurance verifications and pre-certifications for their scheduled surgeries when help is needed.
• Advise supervisor of any pending issues or possible issues.

Required Qualifications:

• Accredited high school graduate or GED equivalent
• Insurance verification and/or billing experience
• Strong computer skills
• Excellent communication and customer service skills
• Ability to work as part of a team with minimal supervision
• Ability to handle high volume of patients

Preferred Qualification:

• Minimum of one year verification experience in a medical setting
• OB/GYN medical office experience
• Familiarity with local insurance plans and medical benefits
• Knowledge of OB/GYN medical terminology
• Bilingual/Spanish-speaking

Benefits:

Lone Star OB/GYN Associates offers a comprehensive benefits package including group medical, dental and vision coverage, long-term disability, life insurance, Section 125 plans, and generous paid time off accruals.

401(k) is available with company match after one year of employment.

Equal Opportunity Employment: Lone Star OB/GYN Associates recruits, hires, and promotes staff in accordance with and subject to applicable requirements of federal and state laws and city ordinances that prohibit discrimination on the basis of race, color, religion, sex, national or ethnic origin, age, disability, citizenship, veteran status, genetics or genetic testing, and sexual orientation, gender identity, or gender expression.

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Medical office: 1 year (Preferred)
• Insurance verification: 1 year (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person

Salary : $15 - $16