What are the responsibilities and job description for the Field Technician (Heavy Duty or Automotive, Specializing in Electric) position at Lonestar Forklift, Inc.?
Lonestar Forklift is a customer-focused material handling equipment dealership with over 30 years of proven success and 10 branch locations in Texas. Lonestar offers new equipment, used equipment, rentals, service, parts, fleet management, and training for our customers, providing comprehensive and tailored solutions for unique business needs.
With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and entrepreneurial work culture where you can develop and advance your career while focusing on meaningful work.
The Opportunity
Lonestar Forklift is looking for a Field Technician (Electrical) to join our team in Garland, Texas. In this role, you will be responsible for machinery repair tasks required by our loyal customers.
Essential Duties & Responsibilities
As a Field Technician for Lonestar, your key responsibilities will include:
- Performing critical mechanical maintenance on a variety of material handling equipment and machinery as required by customers
- Find defective mechanical or electrical parts, communicate and execute next steps for repair solutions to customers
- Collaborating with the Shop Lead, Shop Coordinator, Service Manager, or Technical Support Center regarding service jobs and repair needs
- Actively communicating with the Field Dispatcher following service jobs
- Communicating with the Parts department via phone or email to ensure parts are ordered as needed; tracking and following up on parts for ongoing jobs
- Reviewing and discussing job details with customers before and after completing service jobs
- Seeking out additional repair opportunities on retail jobs
- Completing work order forms as and warranty paperwork as required
- Adhering to the Lonestar Safety Program
Required Skills & Qualifications
The ideal candidate will possess the following skills, knowledge, and competencies:
- Prior experience in comparable role and in a related industry, such as material handling equipment and machinery
- Demonstrated knowledge of mechanical and electrical systems of battery and engine powered material handling equipment
- Knowledge of hand tools and measuring devised and the use of electrical/electronic diagnostic
- Previous aerial platform and lift truck experience preferred
- Valid driver’s license and ability to travel to customer sites in the region
- Ability to communicate effectively and professionally with customers and internal stakeholders
- Strong problem-solving skills for mechanical and technical concepts
- A strong work ethic and a positive attitude
Benefits & Perks
Lonestar Forklift is proud to offer competitive compensation and flexible benefits coverage for all eligible employees:
- Comprehensive medical, vision, and dental benefits for you and your dependents
- Life Insurance, Short Term Disability, and Long Term Disability – 100% employer paid
- Employee assistance programs
- 401K matching
- Ongoing professional development opportunities
This is an onsite role based in Garland, Texas.
Lonestar Forklift would like to thank all applicants for their interest; however, only qualified applicants will be contacted by Talent Acquisition for an interview. We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, religion, sex, national origin, disability status, veteran status, age, sexual orientation, gender identity, or any other characteristic protected by law.
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