What are the responsibilities and job description for the Personal Auto Underwriting Supervisor position at Lonestar?
At Lonestar Managing General Agency, our employees are our biggest asset! It is our mission to attract and retain intelligent, motivated, ethical employees who strive for excellence and growth, and to keep those employees happy and engaged. We provide the tools and the support our employees need to grow both professionally and personally. We encourage self-improvement and celebrate success by rewarding ideas and results. We realize the strength of teamwork and its ability to join individuals together and push and pull each other, with a synergy that can only be found in groups of good people sharing ideas. Join in on the excitement and become part of our thriving organization!
We are seeking a Personal Auto Underwriting Supervisor to join our team!
The Underwriting Supervisor will be responsible for overseeing and monitoring the Personal Lines Underwriting team with a strong focus on quality and timeliness. They will review exceptions and make determinations based on established Underwriting rules and procedures. Individual will schedule, prioritize and assign work for optimum productivity.
Duties & Responsibilities:
- Identify training needs and assist in designing training programs for department and employees
- Monitor and report on processing and phone performance standards for each employee
- Perform monthly assigned number of underwriting and processing audits for each employee
- Provide input for performance appraisals on processing, underwriting quality and quantity
- Provide input for any processing or underwriting related performance issues
- Develop positive and productive relationships with Independent Producers
- Mentor and guide Underwriting staff
- Coordinates efforts with the internal business partners in the areas of Actuarial, Underwriting, Claims, Accounting, and Human Resources to ensure operational efficiencies at the branch level
- Continuously logged into the Personal Lines ACD (last in queue)
- May perform additional duties as assigned
Qualifications:
- College degree, or related industry experience
- 3 years of Personal Auto Underwriting experience
- 1-2 years Personal Auto UW Supervisor experience required.
- Solid knowledge of technical underwriting
- Ability to work independently on technical and administrative matters in accordance with company policy and procedures
- Possess leadership, training and development abilities
- Excellent communication, interpersonal and organizational skills
- Bilingual in Spanish a plus but not required
Lonestar MGA provides a competitive benefits package to all full-time employees. Following are some of the perks Lonestar employees receive:
- Competitive Salaries
- Commitment to your Training & Development
- Medical and Dental
- Telemedicine Benefit
- 401k with a generous company match
- Paid Time Off and Paid Holidays
- Tuition Reimbursement Training Programs
- Wellness Program
- Fun company sponsored events
- And so much more