What are the responsibilities and job description for the Customer Relations Representative position at Long Beach Business Consulting Group?
Long Beach Consulting Group has been a pillar in Southern California’s business and sales consulting industry for over a decade. As we continue to expand our organization and client’s footprint, we are looking to hire a Customer Relations Representative to join our team. For 10 years we have delivered on our promise to our clients to provide their campaigns with professionals who work hard, never give up, and always keeps a smile on their face.
A successful Customer Relations Representative will join our team with a dedication to personal and professional growth. Our Customer Relations Representative enjoys acting as the face and voice of our client's brands, communicating brand benefits and services to the consumer. And provide best-in-class customer service and sales support.
What we are looking for in a Customer Relations Representative:
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A successful Customer Relations Representative will join our team with a dedication to personal and professional growth. Our Customer Relations Representative enjoys acting as the face and voice of our client's brands, communicating brand benefits and services to the consumer. And provide best-in-class customer service and sales support.
What we are looking for in a Customer Relations Representative:
- A great attitude and professionalism that is a pleasure to work with
- A dedication to high-performance work ethic and drive
- Works well with others and is happy to help
- A minimum of 2 years in a customer service or sales role
- Excellent communication skills and student mentality
- 1-4 years of course studies in either business, marketing, sales, or entrepreneurship
- A top-tier pay structure with competitive pay and healthy bonuses
- On-going training and development
- Comprehensive training program and continuous development and personalized mentorship
- Accelerated growth and upward mobility
- Financial increases with promoted positions
- All-inclusive trips for training and vacation for top-tier talent
- Further knowledge of sales/customer service
- Assisting in customer retention and customer support
- Provide excellent customer service while ensuring customer accounts
- Contact customers following sales to ensure ongoing customer service and customer satisfaction
- Monitoring customer accounts and sales
- Assisting customers with all aspects of sales and service
- Process sales and service orders
- Training current sales and marketing reps
- Progressing from the sales and customer service representative role
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