What are the responsibilities and job description for the Commercial HVAC Service Tech II position at LONG Building Technologies?
Position Purpose
As a LONG Service Technician II, you will independently manage the maintenance, troubleshooting, repair, and installation of commercial HVAC systems, handling more complex tasks with a greater level of responsibility. You will partner with more experienced technicians on advanced tasks according to LONG service procedures. Though you will be joining an existing team of Service Technicians, you will work autonomously, effectively managing your time and responsibilities. A company vehicle, mobile phone, and clothing are provided to ensure you are well equipped for the job. Your focus will be on performing moderately difficult maintenance tasks including troubleshooting and repairing customer HVAC equipment while providing excellent customer service resolving HVAC system issues.
Benefits
Medical, Dental and Vision Insurance, Voluntary Life Insurance, Voluntary Accident and Critical Care Insurance, Basic Life, Short-Term and Long-Term Disability, Employee Assistance Program (EAP), 401(k) with Employer Matching contributions, Profit Sharing/Bonus/Commission Program as applicable, Paid Time Off, Paid Community Service Day, 8 Paid holidays, Tuition Reimbursement, Pet Insurance, Legal and IDShield are offered to eligible employees.
Essential Duties and Responsibilities
To perform this job successfully, you must be able to perform each essential duty satisfactorily. Other duties or tasks assigned as required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The essential functions of this position include but are not limited to:
- Perform moderately difficult troubleshooting on commercial HVAC systems, refrigeration systems, economizer, VAV box, fan powered box, and pneumatic controls while working independently.
- Perform advanced and rapid maintenance tasks on commercial HVAC systems as needed according to LONG’s Service Procedures.
- Oversee small HVAC installations projects.
- Train and mentor Apprentices’ and Tech I’s.
- Complete moderately difficult installation tasks on commercial HVAC equipment using copper and steel piping, sheet metal ducting, equipment hanging, crane direction and equipment start-ups.
- Regularly attend and complete any assigned training courses while making steady progress towards Service Technician III.
- Promptly and accurately complete all required paperwork while on the job.
- Deliver outstanding customer service by greeting customers upon arrival at job sites, confirming satisfaction before departing, and consistently representing the company with professionalism.
- Commitment to adhering to safety regulations and procedures to ensure a safe working environment for oneself and others while performing HVAC tasks.
- Capability to work in confined or tight spaces such as mechanical rooms for installation and repair tasks.
- Other duties as assigned.
Qualifications
- 4 years working experience with commercial HVAC systems
- Valid CFC Refrigeration certificate
- Advanced understanding of commercial heating, ventilation, air conditioning, or electrical systems.
- Knowledge of energy efficiency practices and regulations
- Ability to work after-hours when needed.
- This position requires the ability to drive a company vehicle safely and legally.
- Advanced oral, written, interpersonal communication skills, customer service skills, and excellent documentation and organizational skills.
- Moderate proficiency with Microsoft Office programs (Word, Outlook, Excel) and able to learn additional computer software quickly.
Preferred Qualifications
- No candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!
Physical Requirements
- This position may involve standing for extended periods and working in tight spaces.
- This position may require lifting to 75 lbs. from floor to countertop and countertop to floor.
- This position may require climbing ladders and the ability to function at heights.
- This position requires the use of personal hand tools.
Environment
- Inside and outside work environment
Hazards
- High precarious places
- General construction worksite hazards
- Working in inclement weather conditions
Competencies
To perform this position successfully, an individual must display the following qualities.
- LONG expects its employees to understand and meet customer needs, collaborate effectively with colleagues, manage potential hazards and risks, and engage with and contribute to the community. These values are part of our core values used as performance metrics and are integral to company culture.
LONG Building Technologies, Inc. is a leading provider of HVAC equipment and contracting services, serving commercial clients. With a strong commitment to quality and customer satisfaction, we pride ourselves on delivering innovative solutions and exceptional service. Our company operates in an environment where unions play a significant role, ensuring fair labor practices and adherence to industry standards.
At LONG Building Technologies, we don’t just accept difference - we celebrate it, and we thrive on it for the benefit of our co-workers, our customers, and our company. We are proud to be an equal opportunity employer and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.
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