What are the responsibilities and job description for the DDC/BAS Controls Technician Lead position at LONG Building Technologies?
Description
Position
As a LONG Controls Technician Lead with extensive experience, you will lead the support for customers by overseeing the troubleshooting and programming of temperature control systems according to project requirements.
Relocation and signing bonuses available for top candidates.
Benefits
Medical, Dental and Vision Insurance, Voluntary Life Insurance, Voluntary Accident and Critical Care Insurance, Basic Life, Short-Term and Long-Term Disability, Employee Assistance Program (EAP), 401(k) with Employer Matching contributions, Profit Sharing/Bonus/ Commission Program as applicable, Paid Time Off, Paid Community Service Day, 8 Paid holidays, Tuition Reimbursement, Pet Insurance, Legal and IDShield are offered to eligible employees.
Duties
To perform this job successfully, you must be able to perform each duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Position
As a LONG Controls Technician Lead with extensive experience, you will lead the support for customers by overseeing the troubleshooting and programming of temperature control systems according to project requirements.
Relocation and signing bonuses available for top candidates.
Benefits
Medical, Dental and Vision Insurance, Voluntary Life Insurance, Voluntary Accident and Critical Care Insurance, Basic Life, Short-Term and Long-Term Disability, Employee Assistance Program (EAP), 401(k) with Employer Matching contributions, Profit Sharing/Bonus/ Commission Program as applicable, Paid Time Off, Paid Community Service Day, 8 Paid holidays, Tuition Reimbursement, Pet Insurance, Legal and IDShield are offered to eligible employees.
Duties
To perform this job successfully, you must be able to perform each duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Communicate regularly and efficiently with operations managers, project managers, installation supervisors and control technicians regarding scheduling, job concerns, technical matters, and other issues.
- Provide technical expertise and pre-planning of technical work on challenging or unusual projects by pre-screening the anticipated scope of work and communicating to the project manager’s field supervisor, any specific requirements or advance planning that may be required.
- Provide guidance to supervisors and project managers regarding system deficiencies and/or customer grievances as well as status updates.
- Provide technical analysis and recommendations to owners and the project team regarding warranty issues or challenging situations with a customer-focused attitude.
- Enhance, document, and structure knowledge of technologies and programming skills across all represented manufacturers, collaborating closely with the R&D team.
- Develop and maintain procedures for the acceptance of completed work
- Verify that control technicians provide signed completed checkout documentation to the project manager, on a daily/weekly basis
- Ensure control technicians supply information for updating drawings and maintain equipment records for as-built documentation.
- Work well with all relevant parties.
- Assist with the training, supervision, and mentoring of Apprentices and less experienced technicians.
- Inform customers of LONG service agreement availability while performing start-up, commissioning, and owner training tasks.
- Instruct owner's personnel and control technicians on operation and maintenance of temperature control systems and energy conservation routines.
- Work to ensure that LONG is fairly compensated for all work including that performed outside contractual obligations.
- Always adhere to all safety regulations set by LONG and OSHA.
- Drive defensively and obey all traffic laws including LONG safe driver policy (avoid all confrontational driving situations).
- Ensure code compliance for all technical work performed.
- Other duties as assigned.
- 2 years of computer/electronic technical degree, 4 years temperature control system start-up, checkout, and service experience preferred. May have 6 years temperature control system start-up, checkout, service experience.
- Ability to legally drive a motor vehicle.
- Expert programming/troubleshooting skills and certifications with KMC, Distech, Tridium, and other equivalent systems.
- Strong analytical skills in solving software and integration challenges
- Expert knowledge of heating, ventilation and air conditioning systems, control systems, building automation, electrical systems, energy management, engineering, installation, and construction procedures.
- Ability to multitask and take on responsibility and accountability.
- Experience guiding junior team members on complex tasks and issues.
- Strong customer service and analytical skills.
- Possess good leadership, communication (written and verbal), and computer skills.
- Possess good organizational and planning skills.
- Ability to travel to and inspect jobsites and to visit customer locations.
- Extensive knowledge of dispatch, job cost, HVAC mechanical and electrical systems, controls, and safety practices.
- Knowledge of LONG’s system operations and infrastructure, as it pertains to construction operations and its stakeholders.
- Completion of the ASP Program.
- This position may involve standing for extended periods and working in tight spaces.
- This position may require lifting to 50 lbs. from floor to countertop and countertop to floor.
- This position may require climbing ladders and the ability to function at heights.
- Inside and outside work environment
- High precarious places
- General construction worksite hazards
- Possible driving in inclement weather conditions
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