What are the responsibilities and job description for the Fire Alarm Technician position at LONG Building Technologies?
Position Purpose
As a LONG Fire Alarm Technician, you will be responsible for the installation, maintenance, troubleshooting, and repair of fire alarm systems in commercial, industrial, government, and correctional environments. Your role will ensure that fire alarm systems and related equipment are properly installed and functioning to meet both local and national fire safety standards. You will independently handle routine service tasks and work with project teams on more complex assignments. Additionally, you will deliver exceptional customer service by ensuring systems operate efficiently while addressing any technical issues that may arise.
Benefits
Medical, Dental and Vision Insurance, Voluntary Life Insurance, Voluntary Accident and Critical Care Insurance, Basic Life, Short-Term and Long-Term Disability, Employee Assistance Program (EAP), 401(k) with Employer Matching contributions, Profit Sharing/Bonus/ Commission Program as applicable, Paid Time Off, Paid Community Service Day, 8 Paid holidays, Tuition Reimbursement, Pet Insurance, Legal and IDShield are offered to eligible employees.
Essential Duties and Responsibilities
To perform this job successfully, you must be able to perform each essential duty satisfactorily. Other duties or tasks assigned as required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The essential functions of this position include but are not limited to:
- Install, repair, and maintain fire alarm systems, including control panels, detection devices, manual pull stations, notification devices, and associated wiring.
- Accurately document completed work and submitted daily time entries via the relevant software.
- Perform routine preventive maintenance and system inspections, including cleaning, part replacement, software updates, and system optimization to prevent failures. Inspect for physical damage, wear, and degradation.
- Provide clear and effective communication with customers, addressing inquiries, offering technical guidance, and resolving issues.
- Educate system users on the proper operation and maintenance of products and systems.
- Advise customers on necessary equipment replacements or critical repairs to maintain optimal functionality.
- Troubleshoot system issues to ensure continuous performance.
- Attend construction meetings as needed for ongoing projects.
- Assist in preparing quotes for small projects or system upgrades, including time and materials estimates.
- Contribute to the update of system drawings and equipment records, submitting redlined documents for as-built documentation.
- Travel throughout Montana (MT) as required.
- Be available for on-call duties as required.
- Other duties as assigned.
Qualifications
- High School Diploma or GED equivalent.
- Minimum of 2 years of experience with the installation and wiring of low-voltage systems.
- Solid understanding of electronic principles, including AC/DC theory, Ohm’s Law, and the ability to read and interpret a digital volt/ohm meter.
- Proficient in alarm systems, low-voltage wiring, and construction processes.
- Strong ability to use hand and power tools, with a proactive attitude toward learning and expanding knowledge across various systems.
- Excellent analytical skills for troubleshooting software and system integration issues.
- Ability to interpret blueprints, schematics, manuals, and other specifications to guide installation procedures.
- Capable of independently managing multiple tasks with a strong sense of responsibility and accountability.
- Strong customer service orientation and the ability to build positive relationships with clients.
- Effective written and verbal communication skills.
- Ability to legally operate a company vehicle.
Preferred Qualifications
- 3-5 years of experience in fire alarm installation, system test and inspection, and maintenance.
- Relevant certifications in fire alarm systems (e.g., NICET) preferred.
- Knowledge of LONG’s operations, procedures, and infrastructure, as it pertains to construction operations.
- No candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!
Physical Requirements
- This work may involve standing for extended periods, climbing ladders or scaffolds, and working in tight spaces.
- This position may require lifting to 50 lbs. from floor to countertop and countertop to floor.
- This position may require climbing ladders and the ability to function at heights.
Environment
- Inside and outside work environment.
Hazards
- High precarious places.
- General construction worksite hazards.
- Possible driving in inclement weather conditions.
Competencies
To perform this position successfully, an individual must display the following qualities.
- LONG expects its employees to understand and meet customer needs, collaborate effectively with colleagues, manage potential hazards and risks, and engage with and contribute to the community. These values are part of our core values used as performance metrics and are integral to company culture.
LONG Building Technologies, Inc. is a leading provider of HVAC equipment and contracting services, serving commercial clients. With a strong commitment to quality and customer satisfaction, we pride ourselves on delivering innovative solutions and exceptional service. Our company operates in an environment where unions play a significant role, ensuring fair labor practices and adherence to industry standards.
At LONG Building Technologies, we don’t just accept difference - we celebrate it, and we thrive on it for the benefit of our co-workers, our customers, and our company. We are proud to be an equal opportunity employer and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.
