What are the responsibilities and job description for the Agent Services Coordinator position at Long & Foster?
Job Description and Responsibilities:
Join the Long & Foster Family
As the nation’s No. 1 independent brand (by sales volume), Long & Foster has guided people home since 1968. We’re a full-service brokerage firm, offering residential and commercial real estate, mortgage, settlement, insurance, property management, corporate relocation and vacation rental services.
Our family includes more than 1,800 marketing, technology, finance, administrative, sales and management professionals, serving Long & Foster clients from North Carolina to New Jersey. We are united by a passion for guiding clients in their search for home. We are driven by a common set of values-integrity, honesty and service. And, together, we collaborate on custom solutions for our customers, agents and industry.
Agent Services Coordinator
Under the direct supervision of the Branch Manager, the Agent Services Coordinator performs general clerical and administrative duties to assure the office runs smoothly on a daily basis.
Key Responsibilities:
- General Clerical activities include but are not limited to, scanning, copying, phone coverage for multi-line phone system
- Written and Verbal communication among a variety of customers internal and Computer skills including knowledge of Microsoft software and general social media knowledge
- Creation of printed materials to include reports, memos, and presentations
- Assist with the marketing needs to include newspaper advertising, flyers, signs, weekly/bi-weekly press releases and the creation/ordering of business cards.
- Manage the social media accounts such as Twitter, Facebook, LinkedIn and the office website blog.
- Assist agents with monthly marketing strategies.
- Assist as directed in all administrative and sales orientated functions.
- Additional office responsibilities include the handling of all incoming and outgoing mail and the proper operation of all office equipment.
Performance Expectations
- Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
- Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
- Establish and maintain positive and productive work relationships with all staff, customers and business partners.
- Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
- Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.
Qualifications
Education:
- High school graduate or equivalent combination of training and experience.
Experience:
- Two years of general administrative/clerical experience.
Knowledge and Skills:
- Must have strong computer skills. Extensive working knowledge of Microsoft Word products including MS Word, Excel, Publisher, toolkit, etc.
- Excellent verbal/written communications skills
Wage: $19 - $22 hourly; actual wage is based upon education and experience.
Benefits: Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)
Equal Opportunity Employer
Salary : $19 - $22
