What are the responsibilities and job description for the Full time New Patient Intake Coordinator position at Long Island Brain and Spine?
NEW PATIENT INTAKE COORDINATOR
It is the responsibility of the New Patient Intake Coordinator to ensure the professional, timely and accurate handling of all new patient appointment requests, from initial patient call to scheduling of new patient appointment, with a focus on patient and doctor needs. The New Patient Intake Coordinator will work to provide a friendly and positive initial interaction with our office.
Duties and Responsibilities:
- Handle calls from new patients and complete intake.
- Verify insurance and obtain recent testing information.
- Send intakes to doctors for review and scheduling instructions
- Schedule appointments for new patients.
- Create new patient chart and appointment within electronic medical record.
- Ensure 48 hour (2 business days) turn-around time for all new patient appointment requests once all requested information has been received using efficient workflow / process.
Qualifications:
- HS diploma or higher
- Minimum 3 years of experience in medical practice, including insurance verification (commercial, Medicare, WC, NF, out of network)
- Excellent phone and communication skills
- “Customer service”-oriented
- Ability to multi-task while maintaining doctor and patient satisfaction in fast-paced environment
- High level of organization
- Detail-oriented
Job Type: Full-time
Pay: $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $21
