What are the responsibilities and job description for the Hoover- Service Advisor - Full-time position at Long-Lewis Auto Group?
Join Our Team at Long-Lewis Hoover!
Are you passionate about cars and love helping people? We're looking for a Service Advisor to be the key link between our customers and technicians! If you thrive in a fast-paced environment, have a knack for problem-solving, and deliver top-notch customer service, we want you on our team!
What You’ll Do:
Serve as the main point-of-contact for customers needing automotive service
Understand customer concerns and arrange appropriate repairs/services
Communicate clearly with both customers and technicians, keeping everyone on the same page
Set and manage expectations to ensure a smooth service experience
Recommend necessary maintenance and repairs
What We’re Looking For:
✅ High school diploma or GED
✅ 1 year of experience at a dealership or large facility
✅ Valid driver’s license & clean driving record
✅ Strong technical knowledge & customer service skills
✅ Positive attitude, professional appearance, and great communication skills
✅ Ability to stay calm under pressure and work well in a fast-paced team environment
Ford Manufacturer Certification is a plus, but not required!
If you’re ready to deliver world-class customer service while working with an awesome team, we’d love to hear from you! Apply today and start your journey with us at Long-Lewis Hoover!
Licenses & Certifications
Required- DRIVER'S LICENSE
Behaviors
Preferred- Team Player: Works well as a member of a group
- Loyal: Shows firm and constant support to a cause
- Leader: Inspires teammates to follow them
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred- Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
- Job Security: Inspired to perform well by the knowledge that your job is safe
- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
- Financial: Inspired to perform well by monetary reimbursement
- Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
