What are the responsibilities and job description for the Marina Concierge/Front Desk Agent position at Longboat Key Club?
Description of the role:
The Marina Concierge at The Resort at Longboat Key Club is responsible for providing exemplary customer service and ensuring exceptional experiences for all guests utilizing the marina facilities. This role requires strong interpersonal skills, attention to detail, and a passion for creating memorable moments for guests.
Benefits:
$16-$17/hour
Responsibilities:
The Resort at Longboat Key Club is a premier luxury resort located in Longboat Key, Florida. With breathtaking views, first-class amenities, and award-winning golf and tennis facilities, the resort offers an unparalleled experience for guests. Our team is dedicated to providing exceptional service and creating unforgettable memories for our guests.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The Marina Concierge at The Resort at Longboat Key Club is responsible for providing exemplary customer service and ensuring exceptional experiences for all guests utilizing the marina facilities. This role requires strong interpersonal skills, attention to detail, and a passion for creating memorable moments for guests.
Benefits:
- Competitive hourly pay rate of $16 - $17 per hour
- Opportunity for growth and advancement within the company
- Employee discounts on resort amenities
- Comprehensive training program
- Flexible part-time schedule
$16-$17/hour
Responsibilities:
- Welcome and assist marina guests with dockage, fueling, and other services
- Coordinate boat rental reservations and ensure timely delivery
- Provide information and recommendations on local attractions, restaurants, and activities
- Assist with loading and unloading luggage and supplies
- Maintain cleanliness and organization of marina facilities
- Handle customer inquiries and complaints with professionalism and courtesy
- Perform administrative tasks such as processing payments and maintaining records
- Adhere to safety guidelines and regulations
- Prior experience in a customer service role
- Knowledge of boating and marina operations preferred
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Attention to detail and strong problem-solving abilities
- Basic computer skills
- Ability to work weekends and holidays
The Resort at Longboat Key Club is a premier luxury resort located in Longboat Key, Florida. With breathtaking views, first-class amenities, and award-winning golf and tennis facilities, the resort offers an unparalleled experience for guests. Our team is dedicated to providing exceptional service and creating unforgettable memories for our guests.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $16 - $17
