What are the responsibilities and job description for the Director of Sales Operations position at Longbow Advantage?
Longbow Advantage is an end-to-end warehousing strategy company that leverages real-time data to manage people, processes, and warehouses through The Rebus® Platform, and WMS consulting services purpose-built to expand and enhance warehouse technologies.
We take a holistic approach to warehousing strategy, understanding that technology is only one piece in the solution process. Our warehouse experts work with customers to understand challenges and goals, developing a recommendation that’s aligned to the customer’s business objectives and supply chain initiatives.
What to expect
The Director of Sales Operations will oversee all aspects of our sales operations, ensuring our sales team has the structure, data, and tools needed to succeed. In this role, you will lead efforts to optimize and innovate sales processes, manage data-driven insights for leadership, and create scalable solutions that align with our company’s strategic objectives. This role is ideal for a strategic thinker with a hands-on approach to operational challenges, who excels in a high-growth, fast-paced environment.
Once you join our team, you will…
Skills & Experience
Why Join Longbow?
We are not able to assist with relocation or work permit applications for this role.
All your information will be kept confidential according to EEO guidelines.
We take a holistic approach to warehousing strategy, understanding that technology is only one piece in the solution process. Our warehouse experts work with customers to understand challenges and goals, developing a recommendation that’s aligned to the customer’s business objectives and supply chain initiatives.
What to expect
The Director of Sales Operations will oversee all aspects of our sales operations, ensuring our sales team has the structure, data, and tools needed to succeed. In this role, you will lead efforts to optimize and innovate sales processes, manage data-driven insights for leadership, and create scalable solutions that align with our company’s strategic objectives. This role is ideal for a strategic thinker with a hands-on approach to operational challenges, who excels in a high-growth, fast-paced environment.
Once you join our team, you will…
- Sales Strategy & Planning: Collaborate with Sales Leadership to define and execute sales strategy, forecast accurately, and develop territory, quota, and compensation plans that align with business goals. Partner on annual and quarterly planning to optimize for growth.
- Operational Excellence & Process Optimization: Drive continuous improvement across all sales processes, from lead management to deal closure. Identify and implement best practices that increase productivity and reduce friction, ensuring the sales process is efficient, scalable, and customer-centric.
- Data Analysis & Insights: Oversee analytics and reporting functions, providing actionable insights to the Sales and Executive teams. Develop and maintain dashboards, KPIs, and reports that offer visibility into sales performance, pipeline, and forecasting accuracy.
- Technology & Systems Management: Lead the management of CRM and other sales tools, ensuring seamless integration, data accuracy, and user adoption. Work with IT and other stakeholders to evaluate, select, and implement new technologies that enhance sales productivity and reporting capabilities.
- Cross-Functional Collaboration: Act as a critical liaison between Sales and other departments, including Marketing, Product, Finance, and Customer Success, to ensure alignment on key initiatives, product launches, and client solutions. Facilitate smooth information flow and collaboration to support end-to-end revenue generation.
- Sales Enablement & Training: Partner with Sales Enablement to develop training, onboarding, and continuous learning programs that equip the sales team with tools, resources, and knowledge to succeed. Oversee the creation of sales playbooks, competitive insights, and other assets that drive sales effectiveness.
- Leadership & Team Development: Build, mentor, and develop a high-performing Sales Operations team, fostering a culture of collaboration, continuous improvement, and data-driven decision-making.
Skills & Experience
- Experience: 7 years of Sales Operations experience, with a proven track record in a software, technology, or consulting environment. At least 3 years’ experience building and scaling sales operations functions.
- Strategic & Analytical: Strong strategic thinking skills with a deep analytical mindset and proficiency in analyzing sales data. Ability to translate complex data into clear, actionable insights.
- Technical Proficiency: Advanced experience with CRM software (e.g., Hubspot, Salesforce), data visualization tools (e.g., Tableau, Power BI), and other sales tech stack components. Strong Excel and data modeling skills.
- Process & Efficiency Focused: Demonstrated ability to design and optimize sales processes, balancing efficiency with customer experience.
- Influential Leadership: Ability to lead and influence cross-functional teams and communicate effectively with executive leadership.
- Growth Mindset: A proactive problem-solver who thrives in a fast-paced, evolving environment with a focus on continuous improvement and scalability.
Why Join Longbow?
- Supportive work environment
- Work/life balance
- Competitive Salary
- 4-weeks of paid vacation
- 6 paid sick days, 2 paid personal days per year
- Excellent health and dental benefits, eligible as of your first day!
- Group RRSP/401k Matching
- Work from Home
We are not able to assist with relocation or work permit applications for this role.
All your information will be kept confidential according to EEO guidelines.
