What are the responsibilities and job description for the Post Closing Team Lead - In Office position at Longbridge Financial?
Company Description
Longbridge Financial, LLC (LBF) is an innovative company committed to responsibly helping senior homeowners reshape their financial future to improve their retirement. Our mission is to be consistently fair, transparent, and professional at all times with our employees, customers, and partners.
Recognized as an Industry Changemaker, Longbridge CEO Chris Mayer looks at the industry differently and values employees at all levels who drive our company forward. In fact, we are now a top reverse mortgage lender.
Why work with us?
At Longbridge Financial, “We do the right thing” is more than a mantra, it’s our guarantee. We want to attract the best and brightest—that’s why we’re committed to giving our employees the support they need and the respect they deserve. We offer competitive compensation packages and benefits, as well as a strong marketing and operations foundation. Join us for a rewarding career with remarkable growth potential. Ready to be a changemaker and be a part of a team to help propel Longbridge to number one?
Job Description
The Post Closing Team Lead will identify deficiencies, work with and coach teammates to resolve any issues. The Post Closing Team Lead will be the first point of contact for teammates and will help with any task assigned by the Post Closing Supervisor and Associate Director. They will answer questions asked by internal and external colleagues as relevant to Post Closing. Post Closing Team Lead will take ownership and/or take part in projects as they come up and will also be asked to communicate both verbally and in writing with the custodian and investors on certain projects. This position will be full time Monday – Friday in the Houston Office.
Primary Job Duties:
- Train and coach new hires and current team members on all Post Closing task
- Complete Post Closing task when volume requires and when team members are on PTO.
- Coordinate with our custodian to make sure each note gets dried out for pre-certification
- Resolve any exceptions from our custodians and investors
- Communicate and follow up with internal/external clients for documents and corrections
- Take ownership of certain pools to send to custodian for final certification
- Aid management with reporting and strategic planning as needed
- Monitor case binder endorsements and NOR’s ( notice of rejection )
Qualifications
- 2-3 years of Post Closing experience, reverse a plus
- Possess the ability to work in the Houston, TX office Monday - Friday
- Skilled in the use of personal computers and related software applications, specifically Internet Explorer, Microsoft Outlook, Microsoft Excel, and Word
- Excellent communication and customer service skills
- Precise diligence
- Ability to multitask and work well under pressure.
- Elevated level of integrity and trust
- Motivated collaborator with a selfless attitude
Additional Information
- Full benefits
- 401(k) with company match
- Paid time off
- Working in a growing and dynamic industry
- LBF is an EEO/AA/Vet/Disabled Employe
- Please note that salaries that are estimated on various job sites may not reflect the actual compensations. Job sites, set the estimated salary, not Longbridge Financial.
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