What are the responsibilities and job description for the Fashion Boutique Associate position at Longchamp?
About the Position
Longchamp is seeking a highly motivated and experienced Luxury Retail Sales Associate to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, generating sales growth, and maintaining a positive store environment.
Key Responsibilities:
- Provide exceptional customer service and support
- Upsell and cross-sell products to drive sales growth
- Maintain a thorough knowledge of products, including features, benefits, and pricing
- Process transactions accurately and efficiently
- Contribute to visual merchandising and display efforts
Requirements:
- High School Diploma (or GED) required, plus a degree in Fashion or related field, equivalent work experience, or education
- Three plus years of high-end retail, boutique, or sales experience
- Proficient in inventory management, customer sales, and merchandising
- Skilled in POS transactions, including sales, returns, exchanges, item/customer lookups, CRM, and reports, following Cegid Manual guidelines
- Proficient in UPS System for shipment preparation and processing
- Familiar with Microsoft Excel, Outlook, and Word for basic office tasks