What are the responsibilities and job description for the Part-time Luxury Retail Sales Associate position at Longchamp?
Luxury Retail Sales Associate
Join the prestigious La Maison Longchamp team and contribute to the creation and distribution of high-quality fashion and leather goods.
About Us:
La Maison Longchamp is a family-owned business based in Paris, renowned for its international reputation and commitment to fair and beautiful products. With over 25 countries represented and 3,500 employees, we are dedicated to developing our brand in France and abroad.
Position Overview:
We are seeking a talented Luxury Retail Sales Associate to join our Woodbury Commons Premium Outlets location. This part-time position offers an hourly base plus bonus opportunity.
Key Responsibilities:
- Generate and maximize sales through effective client persuasion.
- Maintain extensive knowledge of products and merchandise care.
- Stay updated on new items, customer service guidelines, and store policies.
- Develop and manage client books to foster long-term relationships.
- Adhere to customer service guidelines, including proper greeting etiquette, handling returns, exchanges, transfers, and loss prevention.
- Gift wrap and bag items for customers.
- Assist with mailings, answer phones, and process phone orders.
- Contribute to floor moves, merchandising, and display efforts.
- Support processing and replenishing of merchandise.
- Tag merchandise as needed, not limited to sales periods.
- Maintain a clean and orderly sales floor, adhering to high standards of general housekeeping.
Additional Tasks:
- Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
- Work on special projects as necessary.
- Perform any other duties assigned by management.
Requirements:
- High School Diploma (or GED) required, plus a degree in Fashion or related field, equivalent work experience, or education.
- Three plus years of high-end retail, boutique, or sales experience.
- Proficient in inventory management, customer sales, and merchandising.
- Skilled in POS transactions, including sales, returns, exchanges, item/customer lookups, CRM, and reports.
- Proficient in UPS System for shipment preparation and processing.
- Familiar with Microsoft Excel, Outlook, and Word for basic office tasks.
