What are the responsibilities and job description for the Call Center Representative position at Longevity Holdings, Inc.?
Longevity Holdings (doing business through its subsidiaries PBI Research Services, The Berwyn Group, Inc., ITM, Life Insurance Trust Company, Fasano Underwriting, Twentyfirst, Maple Life Financial, Maple Life Analytics, and LexServ) is a fast-growing company that provides senior longevity data, analytics and services to the pension, benefits, life insurance, structured settlement, and life settlement markets.
The Call Center Representative provides customer service by answering incoming calls and placing outbound calls resolving issues, and ensuring customers have a positive experience.
Essential Job Responsibilities
We will only consider applicants who live in these states: CT, DC, DE, FL, GA, IA, IL, KY, MA, MD, MN, NC, NE, NJ, OH, PA, RI, SC, SD, TN, TX, VA, and WI. Applicants outside of these states will not be considered for this position.
Longevity Holdings Inc. prohibits discrimination and harassment and will take affirmative action to employ and advance in employment qualified individuals based on their status as protected veterans or individuals with disabilities, race, color, religion, sex, national origin, sexual orientation and gender identity.
Our privacy notice is available at www.itm21st.com/longevity-holdings-privacy-notice/
Apply Now
The Call Center Representative provides customer service by answering incoming calls and placing outbound calls resolving issues, and ensuring customers have a positive experience.
Essential Job Responsibilities
- Handling about 50 incoming calls per day or placing about 120 Outbound calls per day
- Active listening
- Verbal and written communication
- Professional phone voice and persona
- Basic computer proficiency
- Skilled typing
- Adaptability
- Understanding of phone etiquette
- Performs other related duties as assigned.
- Hybrid; report to Fort Washington office once per week
- Prolonged periods of sitting/standing at a desk and working on a computer.
- High school diploma or equivalent
- At least one year related experience required
- Proficient with Microsoft Office Suite or related software
- Comprehensive health insurance, dental insurance, and vision coverage
- Company-paid life insurance, short and long-term disability insurance
- Generous PTO, paid holidays, and floating holidays
- Summer hours (Friday FLEX program): Participating employees will enjoy a half day every other Friday.
- Investment in career development including access to LinkedIn Learning and professional development funds
We will only consider applicants who live in these states: CT, DC, DE, FL, GA, IA, IL, KY, MA, MD, MN, NC, NE, NJ, OH, PA, RI, SC, SD, TN, TX, VA, and WI. Applicants outside of these states will not be considered for this position.
Longevity Holdings Inc. prohibits discrimination and harassment and will take affirmative action to employ and advance in employment qualified individuals based on their status as protected veterans or individuals with disabilities, race, color, religion, sex, national origin, sexual orientation and gender identity.
Our privacy notice is available at www.itm21st.com/longevity-holdings-privacy-notice/
Apply Now
Salary : $18 - $22
