Food and Beverage Manager at Longfellow Hotel

Job Description

The Property

The Longfellow’s intentional approach begins with developer and owner Uncommon Hospitality, a family-owned firm that is invested in the success and growth of Maine—and in the people of the state, community, and company. Uncommon Hospitality is driven by helping guests to discover things they won’t find anywhere else, so they can create memories that remain long after departure. At both Uncommon Hospitality and The Longfellow, we forge deep connections in the community, take inspiration from each destination’s history and culture, and follow an intentional approach to deliver exceptional hospitality that provides a sense of energy and discovery—filling every stay, and every day, with opportunities to thrive.

Responsibilities:

• Assist all food and beverage team members in daily operations of Twinflower Café, Five of Clubs lobby bar, and In-Room-Dining.
• Work directly with the Chef and General Manager to ensure proper labor and general expense budget is maintained.
• Oversee service and build relationships with all guests – visitors and locals alike.
• All operations including hiring, scheduling, training, payroll and inventory management.
• Manage purchasing and maintain desired food, beverage and labor costs.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Work service when needed

Qualifications:

• At least 3 years of full-service restaurant management experience
• Experience managing beverage programs
• General knowledge of wine, beer & spirits
• Must be able to work nights and weekends
• Strong organizational skills
• Strong financial background in food and beverage (preferred)
• Ability to lead and motivate a team of hospitality professionals
• Strong problem solving skills, ability to handle difficult situations and guests.

Benefits:

• Discounted Hotel Stays Across New England through New England Inn and Resorts Association
• Discounted Hotel Stays at any Small Luxury Hotel throughout the world
• Individual Coverage for Health, Dental & Vision, paid for by property
• Unlimited PTO Policy
• Annual Bonus
• Large discount at Twinflower Cafe, Five of Clubs, and Astraea Spa
• Generous Parental Leave
• Flexible Spending Accounts (An Employer-Sponsored Healthcare Benefit)
• Depended Care Accounts
• Voluntary enrollment in Uncommon Hospitality IRA plan matching up to 3% contributions
• Access to career development and advancement courses

EEOC Statement
The Longfellow Hotel is an equal opportunity employer and is committed to fostering and maintaining an inclusive and diverse workplace. We do not discriminate on the basis of race, color, religion, national origin, age, sex, disability, gender identity or expression, marital status, veteran status, or any other characteristic protected by law.