What are the responsibilities and job description for the Service Advisor position at Longley Bros Dodge Ram?
Longley Brother’s Dodge is seeking a knowledgeable and customer-oriented Service Advisor to join our team. The ideal candidate will be an essential point of contact between customers and our service department, ensuring a seamless and positive experience for the customer.
Responsibilities
- Greet customers and assess their automotive service needs with exceptional customer service skills.
- Provide accurate estimates for repairs and maintenance services.
- Collaborate with service technicians to ensure timely and efficient vehicle diagnostics and repairs.
- Maintain detailed service records and write clear service reports.
- Stay updated on automotive trends and dealership practices to enhance service quality.
- Foster strong customer relationships to encourage repeat business and referrals.
Qualifications
- Strong customer service skills with a focus on client satisfaction
- Proficient in automotive diagnostics and mechanical knowledge
- Experience in vehicle maintenance and service writing
- Familiarity with auto estimating and sales processes
- Background in automotive repair and service technician roles
- Preferred experience in dealership settings and auto service management
We offer a competitive salary and performance-based incentives, comprehensive benefit program, and paid time off and holidays.
Applicants passionate about customer service should submit a resume or apply online at www.longleybros.com.
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Work Days:
- Monday to Friday
- Rotating weekends
Work Location: In person
Salary : $50,000 - $60,000