What are the responsibilities and job description for the Receptionist - Well Pet Clinic position at Longmont Humane Society?
Job Title: Well Pet Clinic Receptionist
Department: Well Pet Clinic
Reports to: Well Pet Clinic Practice Manager (WPCPM)
FLSA Status: Non-Exempt, Part-time
Approval Date: February 11, 2025
Schedule: Tuesdays 8am-1:30pm; Wednesdays 12pm-5pm; Fridays 12pm-5pm
Position Summary
The Longmont Humane Society’s Well Pet Clinic Receptionist position is the face of the clinic, sharing information about our services to the community and managing the scheduling, intake, and check-out of patients at the clinic.
Essential Duties and Responsibilities:
- Handle all incoming calls, scheduling appointments and provide veterinary information over the phone to assist clients in making appointments and arriving prepared for those services.
- Open clinic – prepare lobby for patients, prepare cash drawer
- Check clients in/out
- Effectively communicate our services and pricing to clients and the public
- Close clinic – complete reports detailing sales, reconcile cash drawer and prepare deposit
Job Qualifications:
- At least 1 year of customer service experience
- Experience in the veterinary field or animal welfare preferred
- Experience with computer database systems
- Effective communication, organization, and customer service skills
- Spanish language speaking ability a plus
- Has a positive attitude, is conscientious and shows initiative
- Ability to handle multiple tasks at once in a fast-paced environment
Knowledge, Skills, and Abilities:
- Enthusiastic, dedicated team player with a positive attitude
- Ability to respectfully communicate with other team members
- Excellent word processing skills and strong working knowledge of Microsoft Office
- Can work independently with little direction
- Experience with eVetPractice and/or PetPoint a plus
Working Conditions:
- Office and animal shelter environment.
- Potential exposure to high noise levels and zoonotic diseases.
- Occasional lifting of up to 50 pounds.
- Frequent use of computer and telephone.
- Frequent use of chemicals and disinfectant
Job Type: Part-time
Pay: $16.57 per hour
Expected hours: 15 per week
Benefits:
- Employee discount
- Referral program
Schedule:
- Day shift
- No weekends
Work Location: In person
Salary : $17
