Receptionist - Well Pet Clinic

Job Title: Well Pet Clinic Receptionist

Department: Well Pet Clinic

Reports to: Well Pet Clinic Practice Manager (WPCPM)

FLSA Status: Non-Exempt, Part-time

Approval Date: November 26, 2024

Position Summary

The Longmont Humane Society’s Well Pet Clinic Receptionist position is the face of the clinic, sharing information about our services to the community and managing the scheduling, intake, and check-out of patients at the clinic.

Essential Duties and Responsibilities:

• Handle all incoming calls, scheduling appointments and provide veterinary information over the phone to assist clients in making appointments and arriving prepared for those services.
• Open clinic – prepare lobby for patients, prepare cash drawer
• Check clients in/out
• Effectively communicate our services and pricing to clients and the public
• Close clinic – complete reports detailing sales, reconcile cash drawer and prepare deposit

Job Qualifications:

• At least 1 year of customer service experience
• Experience in the veterinary field or animal welfare preferred
• Experience with computer database systems
• Effective communication, organization, and customer service skills
• Spanish language speaking ability a plus
• Has a positive attitude, is conscientious and shows initiative
• Ability to handle multiple tasks at once in a fast-paced environment

Knowledge, Skills, and Abilities:    

• Enthusiastic, dedicated team player with a positive attitude 
• Ability to respectfully communicate with other team members  
• Excellent word processing skills and strong working knowledge of Microsoft Office  
• Can work independently with little direction  
• Experience with eVetPractice and/or PetPoint a plus

Working Conditions: 

• Office and animal shelter environment. 
• Potential exposure to high noise levels and zoonotic diseases. 
• Occasional lifting of up to 50 pounds. 
• Frequent use of computer and telephone. 
• Frequent use of chemicals and disinfectant

Job Type: Part-time

Pay: $16.00 - $16.25 per hour

Expected hours: 15 – 20 per week

Benefits:

• Employee discount
• Referral program

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• No weekends

Experience:

• Customer service: 1 year (Preferred)
• Reception: 1 year (Preferred)

Ability to Commute:

• Longmont, CO 80501 (Required)

Ability to Relocate:

• Longmont, CO 80501: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $16