What are the responsibilities and job description for the Diagnostic Scheduler position at Longs Human Resource Services?
Responsibilities :
Coordinates all diagnostic imaging and outside referrals
Greets patients at every stage of the visit Responds promptly to patient needs and requests
Responds promptly to physician and team member requests and inquiries
Ensures that patient insurance information is accurate; verifies that all diagnostic test orders are correct prior to processing
Obtains insurance authorizations for tests being performed
Interacts by telephone, in person, and by email with patients and other ancillary services; communicates written and oral ideas and plans effectively
Records all authorization activity on the daily spreadsheet
Responds to inquiries regarding pending authorizations and exams
Communicates with physician office staff, patients, radiologists and diagnostic imaging staff to schedule appropriate medical services
Obtains pertinent medical information and utilizes diagnostic test protocol to determine the most appropriate schedule for patients and providers
Enters the request for services, patient demographic data, third party payer and authorization information into the scheduling software
Accepts and completes all duties positively and without conflict
Cooperates, helps others and improves the performance of the unit
Completes all mandatory unit, educational and hospital requirements
Adheres to current Infection Control and Safety Standards
Participates on committees as assigned
Participates in Performance Improvement activities through quality measurement or participation of ICARE process as assigned
Regular and prompt attendance
Ability to work schedule as defined and overtime as required; related duties as required.
Qualifications
High school diploma or equivalent and two years of related experience. Knowledge of medical terminology and strong computer skills is preferred.
Equal Employment Opportunity / Affirmative Action Employer
USA Health is an EO / AA employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally protected basis.
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