What are the responsibilities and job description for the Infrastructure Specialist position at Lonza?
Job Title: Infrastructure Specialist
About the Role
We are seeking a skilled expert to support our ongoing operations. This is a hybrid role that requires 2 days of on-site work and 3 days of remote work per week.
Key Responsibilities
- Provide technical assistance to customers to ensure computerized systems infrastructure meets production needs.
- Assist with planning and execution of projects involving computerized infrastructure changes and process improvements.
- Support infrastructure (servers, networks, workstations, storage, and client devices) for Automation, Business Analytics, Quality Control, and other information systems used to support Operations.
- Maintain system integrity and identify performance and security improvements.
- Participate in an on-call rotation to provide after-hours support to resolve issues outside of normal business hours.
- Stay up-to-date on new methodologies pertinent to information systems and introduce them with limited supervisory input.
- Contribute to design of new applications and solutions.
- Execute test scripts with support and guidance from supervisor.
- Own change requests and participate in all aspects of the change control system.
- Learn, understand, and follow 21 CFR Part 11 regulations.
- Assist the Quality department with deviation investigations.
- Participate in RCAs as Operations Information Systems (OIS) representative.
Requirements
- Bachelor's degree preferred or significant related work experience accepted.
- Preferred areas of study: Computer Science, Information Technology, or applicable Engineering field.
- Experience developing technical documentation for networks and information systems.
- Experience with servers, storage, network, and related infrastructure fundamentals; operating systems; Windows and Linux; deployment applications; Symantec Ghost, Acronis; programming languages; VB Script, .Net, and SQL preferred; Cisco and 3Com network switching and network monitoring utilities; and/or with Citrix Metaframe or Microsoft Terminal Services.
- Ability to think critically and logically.
- Proficient with Microsoft Office Suite with focus on Outlook, Word, and Excel.
About Us
Lonza is a global leader in life sciences operating across five continents. We value dedicated people working together to devise ideas that help businesses help people. In exchange, we let our people own their careers and genuinely improve the world.
We offer a positive impact on millions of people every day. Our products and services have a direct effect on people's lives, making us responsible for achieving business results in an ethical manner. We respect and protect our people and environment, ensuring any success achieved is done so ethically.
We are an equal opportunity employer and welcome qualified applicants from diverse backgrounds. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.
