What are the responsibilities and job description for the Customer Service Representative (Part-time) position at Lookout Mountain Community Services?
Bridge Health
Job Announcement
JOB TITLE POSITION NUMBER
Customer Service Representative
Part Time
TBD
Posting Date:
December 30, 2024
POSITION LOCATION
Bridge Health CSB
Intellectual and Developmental Disabilities Program
GENERAL NATURE OF JOB DUTIES
Under general supervision assist families with completion of Department of Behavior Health and Developmental
Disabilities (DBHDD) applications for services, complete payment vouchers, and work with the agency business office to
arrange for payment/funding of services. Maintain good communication with families as services are arranged and until
they are in place successfully. Maintain spreadsheet to ensure that funds are being utilized to their full potential. Collect
information necessary to ensure enrollment into the Electronic Medical Record (EMR) system. Prepare admission and
discharge documentation and utilize reports to ensure documentation is accurate. Good communication skills and good
customer service necessary to work with internal and external stakeholders is a must for the person selected to fill this
role. This position is part time however, the person selected for this position would be eligible to receive four hours of
PAID HOLIDAY leave for agency Core Holidays, defined as Holidays for which the agency is closed for business, and the
person selected will also be included in agency morale incentives quarterly.
MINIMUM QUALIFICATIONS
High School Diploma or GED, at least 21 years of age, and good driving history. Must possess good communication skills,
and be proficient with basic computer applications such as Excel and Word. Flexibility of schedule is also a must.
Preferred Qualifications: Previous experience with and/or any combination of training relevant to customer
service. Strong customer services skills, understanding of budget, ability to prioritize multiple duties with
interruptions, ability to problem solve and communicate with external and internal stakeholders.
HOW TO APPLY
Please email Resume to Jobs@lmcs.org OR you may complete a full Employment Application
on our website at www.bridgecsb.org
This position may require pre-employment drug testing
An Equal Opportunity Employer
