What are the responsibilities and job description for the Dispatcher- Turret position at Loomis Armored US, LLC. and Loomis International (CA)?
Turret Operator
Ensurequality Customer service and accountability of items keyed into computer system
Positionduties are entering Change orders daily, handling customer’s calls into thebranch, communication with all routes, ATM combo/support to routes, keyinginformation in daily to the RPMS report, maintaining and updating SOFIinformation Daily and maintaining Branch reports. Vault Clerk position asneeded.
GENERAL INFORMATION:
§ Climate controlled office environment.
§ Requires extended time sitting at desk opening doors to building, answering companyphone lines, operating computer and monitoring vehicle radios.
§
§ Company Uniform provided
§ This is an armed position.
DUTIES:
SECURITY OF BRANCH
Controlling access to building and grounds
Allowing access under branch policy
Customer Service:
· EnteringChange Orders Daily within time restrictions as listed by Branch
· Handle incoming Customer Calls – Professionally- concerning:
Routing, Specials, On DemandService Request, No pick ups
Resolve customer issues as trained.
Generate ETA to Ops Report
Communication with all routes:
Maintain Dispatcher Log:
Logging hourly calls into report log system including:
over the payment liability
route problems/concerns
Suspicious activity
Create Holiday Routes and Maintain Request from Customers and National Accounts.
Send out safety/ security messages
Coordinate any special services to routes and make supervisors aware.
Coordinate variable account pick-ups and delivers
Maintain Daily ATM Combos list
Assist Messengers with force balances on ATM’s and any related ATM Issues
Pay Rate: $15.00
Salary : $15