What are the responsibilities and job description for the Ticket Seller position at Loon Mountain?
Job Overview
Greet and guide guests through their purchase of products offered by Loon Mountain, showcasing expertise in services, promotions, and operating hours. Foster a safe and clean environment for all guests at Loon Mountain Resort while delivering exceptional customer service.
Key Responsibilities
- Develop an in-depth understanding of Loon Mountain's services and products, including rates, discounts, promotions, complimentary tickets, and events.
- Welcomingly greet guests at the sales location.
- Maintain the sales area in a neat and organized state to facilitate seamless ticket transactions and guest support both indoors and outdoors.
- Process and account for financial transactions accurately on a daily basis.
- Collaborate with Central Reservations to address specific inquiries, deliver messages, and make announcements.
- Navigate interactions between departments as needed to provide a smooth experience for guests.
- Operate a one-stop shopping outlet offering lift tickets and information about various Loon Mountain services.
- Efficiently resolve guest issues in a respectful manner regarding any topic.
- Promote a safe recreational environment by educating visitors about Your Responsibility Code.
Requirements
To succeed in this role, an individual must be able to perform each essential duty satisfactorily.
A high school diploma or equivalent is required, along with one to three months of related experience or training, or an equivalent combination of education and experience.
