What are the responsibilities and job description for the Front Office Coordinator position at LOOP?
Company Overview
At LOOP, we are committed to delivering exceptional services to our clients and partners. Our team is dedicated to creating a productive and efficient work environment, where administrative support plays a vital role in driving business success.
About the Role
We are seeking a highly motivated and organized Receptionist to join our team. As a key member of our front office, you will be responsible for managing daily operations, ensuring a professional and welcoming environment for visitors. Your attention to detail and excellent communication skills will enable you to effectively handle incoming phone calls, screen, and route them to the correct individual or department.
Key Responsibilities
- Front Desk Management: Coordinate and manage the front desk and lobby area, maintaining a clean and organized workspace, and providing exceptional customer service.
- Phone Handling: Handle incoming phone calls, screening, and routing them to the correct individual or department, ensuring timely responses and follow-ups.
- Vendor Relationships: Develop and maintain professional relationships with vendors, assist with invoice reconciliation and processing, and ensure seamless transaction management.
- Event Planning: Assist with organizing and executing company events, including celebrations, lunches, and other corporate events, promoting teamwork and camaraderie among colleagues.
- Onboarding Support: Organize and file employee onboarding documentation, prepare new hire packets, and ensure a smooth transition for new employees.
- Calendar Management: Oversee and update the company calendar, ensuring accurate recording and communication of key dates and events.
- Shared Spaces Maintenance: Ensure shared spaces and work areas are well-maintained, clean, and properly stocked with essential supplies, promoting a healthy and productive work environment.
Requirements
- Education: High school diploma or GED.
- Experience: Previous experience as an Administrative Assistant, Administrative Specialist, Receptionist, or Office Manager preferred.
- Skillset: Strong organizational skills, ability to multitask effectively while managing competing priorities, and proven proficiency in MS Office (Word, Excel, PowerPoint) required.
