Implementation Lead

This employer will not sponsor applicants for employment visa status (e.g., H1-B) for this position.  All applicants must be currently authorized to work in the United States on a full-time basis. 

About the Job

We are seeking an experienced and dynamic SaaS Healthcare Software Implementation Lead to oversee the successful deployment of our cutting-edge healthcare technology solutions. In this role, you will lead cross-functional implementation projects, ensuring that our SaaS platform is effectively configured, deployed, and optimized to meet client needs. You will be the primary point of contact for clients throughout the implementation lifecycle, working closely with internal teams to deliver exceptional outcomes that enhance client satisfaction and operational success.

Duties to Include

·       Project Leadership: Manage end-to-end implementation projects for our SaaS healthcare software solutions, ensuring on-time and within-budget delivery.

·       Client Engagement: Serve as the primary liaison for clients, providing clear communication and proactive updates throughout the implementation process.

·       Requirements Gathering: Collaborate with clients to gather and document business requirements, data requirements, and technical specifications.

·       Team Collaboration: Work closely with cross-functional teams, including product development, data integration, and support, to resolve issues and deliver seamless implementations.

·       Risk Management: Identify potential risks and proactively develop mitigation strategies to ensure project success.

·       Process Improvement: Continuously evaluate and improve implementation methodologies, tools, and processes to enhance efficiency and scalability.

·       Post-Implementation Transition: Oversee the transition of clients to support and account management teams after successful implementations.

Requirements

Technical Skills:

·       Understanding of healthcare workflows and interoperability standards (e.g., HL7, FHIR, EDI, HIPAA).

·       Experience with SaaS platforms and cloud-based solutions, including hands-on configuration and deployment.

·       Proficiency in project management tools (e.g., JIRA, Asana, Smartsheet) and methodologies (e.g., Agile, Waterfall).

·       Familiarity with data migration, integration, and analytics platforms in healthcare environments.

Soft Skills:

·       Exceptional communication and interpersonal skills to build trust with clients and internal teams.

·       Proven organizational abilities to manage multiple complex projects simultaneously.

·       Analytical mindset with a focus on problem-solving and delivering client-centric solutions.

Preferred Qualifications:

·       Experience implementing healthcare SaaS solutions, such as EHR, practice management, or data analytics platforms.

·       Experience working with enterprise healthcare clients, including hospitals, payers, or life sciences organizations.

Contact

Founded in 2009, Loopback was rated as one of the best places to work in Dallas by the DBJ, Loopback Analytics is a leading provider of data-driven solutions for hospitals and health systems. The company’s comprehensive analytics platform drives growth for specialty and

ambulatory pharmacy programs while connecting pharmacy activities with clinical and economic outcomes. Loopback’s clients include leading Academic Medical Centers, health systems, and Life Sciences companies. For more information about our company and services please visit our website at www.loopbackanalytics.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.