Benefits and Leave Administrator

Position Summary

Essential Functions

• Administer employee benefits programs, including health insurance, dental, vision, retirement plans, and other voluntary benefits.
• Manage leave policies, including Family and Medical Leave Act (FMLA), short-term disability, long-term disability, and other leave-related programs.
• Respond to employee inquiries regarding benefits and leave policies and provide guidance on eligibility and procedures.
• Maintain accurate and confidential employee records related to benefits and leave in the HRIS and other systems.
• Ensure compliance with federal, state, and local employment laws and regulations, including the Affordable Care Act (ACA), FMLA, and COBRA.
• Partner with payroll to ensure accurate benefits deductions and leave-related adjustments.
• Conduct benefits orientations for new hires and manage annual open enrollment processes.
• Collaborate with external vendors and brokers to manage benefit plan renewals, updates, and issue resolution.
• Monitor and analyze benefits utilization and leave trends to provide recommendations for program enhancements.
• Maintain and update employee benefits and leave documentation, including policies, forms, and employee communications.

Job Role Expectations

• Communicate corporate benefits and leave policies effectively to employees and managers.
• Foster positive professional relationships with internal and external stakeholders, including employees, vendors, and brokers.
• Identify and implement best practices for benefits and leave administration.
• Ensure organizational compliance with all relevant employment laws and regulations.
• Support organizational objectives by aligning benefits and leave strategies with employee engagement and retention goals.
• Apply sound judgment and escalate issues or concerns as needed.
• Track and report on key metrics related to benefit participation and leave utilization to identify areas for improvement.

Organizational Expectations

• Upholds LOPA core values of selfless, authentic and passionate
• Use constructive and positive communication
• Be a team player
• Hold yourself and others accountable
• Keep a positive attitude
• Be respectful of others
• Timely completion of all required educational training, tasks and SOP reviews by assigned due date

Role Progression

• This role may be eligible for advancement to a management position, should one become available.

Work Environment

• Possible exposure to communicable diseases, bloodborne pathogens, airborne illnesses, hazardous materials, pharmacological agents with little likelihood of harm if established health precautions are followed.

• May, at times, have exposure to blood, packaged organs and tissues for transplant and/or research in a hospital setting or while in the office.
• Some in-state travel required.

Physical Demands

• Ability to communicate effectively through in-person and verbal avenues.
• Repeating motions that may include the wrists, hands and/or fingers.
• Use of fine motor skills.
• Doing work that requires visual acuity.
• Operating motor vehicles.
• Assessing the accuracy, neatness and thoroughness of the work assigned.
• Sedentary work that primarily involves sitting/standing.
• Light work that includes occasional moving or lifting objects up to 20 pounds.

Work Hours

Education and Experience

• Bachelor’s degree in Business Administration, Human Resources, or a related field.
• Minimum 3 years of experience in benefits administration and/or leave management, with 5 years preferred.
• PHR, SPHR, or SHRM-CP certification preferred.
• Experience with HRIS systems and benefits administration platforms.
• Experience with self-insured health insurance programs strongly preferred.

Knowledge, Skills & Abilities

• Diversity-oriented with a focus on creating an inclusive environment.
• In-depth understanding of general human resources policies and procedures, particularly benefits and leave laws.
• Strong organization and time management skills.
• Superior communication skills—both verbal and written.
• Ability to apply common sense understanding and solve problems effectively.
• Proficiency with Google Suite, Adobe, and HRIS systems.
• Respectful and collaborative demeanor.

• Timely completion of all required educational training, tasks, and SOP reviews by the assigned due date.