What are the responsibilities and job description for the Business Systems Analyst position at LORAM Maintenance?
Job Title : Business Systems Analyst
FLSA Status : Exempt
Department : Information Technology
Reports to : Manager, Business Analysts
GENERAL DESCRIPTION / PURPOSE :
The role of the Business Systems Analyst is to provide technical support for our enterprise systems.
ESSENTIAL JOB FUNCTIONS :
Functional and Technical Skills
- Daily system support and issue management of the ERP (IFS) and other enterprise systems working with team members and business users.
- Design and document technical system solutions, and challenges and advised business teams, and delve into expectations thus ensuring success for all parties.
- Develop configuration knowledge and technical skills to leverage configuration features to limit custom code.
- Utilize basic PL / SQL skills to perform system analysis to resolve simple to medium in complexity support issues.
- Develop and maintain IT documentation for implemented configurations and processes.
- Participate in ERP upgrades and implementations by coordinating testing and training with business users; configuring the system as required and performing regression testing.
- Record very detailed notes on processes and tasks to support testing and training documentation.
Customer Interaction / Management / Support
BEHAVIORAL COMPETENCIES :
REQUIRED QUALIFICATIONS :
Education : Bachelor's Degree in Management Information Systems (MIS), Business Administration, Computer Science (CSci) or related
Experience :
PREFERRED QUALIFICATIONS :
Experience :
Knowledge, Skills, and Abilities :
WORKING CONDITIONS :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Loram is an Equal Opportunity Employer and will make all employment-related decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, marital status, familial status, status with regard to public assistance, membership or activity in a local commission, protected veteran status, or any other status protected by applicable law.
Revised October 2024
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