Sales Development Representative

Description

We are seeking a motivated and results-driven Sales Development Representative (SDR) to join our dynamic sales team. The SDR will play a critical role in generating and managing leads while maintaining and growing a healthy sales pipeline. The ideal candidate will excel in prospecting, qualifying leads, and setting the foundation for long-term client relationships, all while managing and nurturing an active pipeline for seamless transitions to Account Executives.

Reports To: Sales Strategy Manager 

Key Responsibilities:

Lead Generation & Prospecting:

• Identify and target potential leads through outbound outreach (phone calls, emails, social media, etc.).
• Research and qualify new business opportunities and potential clients based on fit, need, and buying signals.
• Maintain a high level of outbound activity to meet and exceed lead generation goals.

Pipeline Management:

• Own the full sales pipeline from initial lead contact to handoff to Account Executives.
• Accurately track and update lead status, pipeline stages, and communication in CRM
• Continuously monitor pipeline health to ensure proper forecasting and the timely movement of qualified leads through the sales process.
• Provide regular updates on pipeline activity to sales management and executives.

Lead Qualification:

• Qualify inbound and outbound leads using qualification frameworks such as BANT, CHAMP, or MEDDIC.
• Engage with leads to understand their business needs, challenges, and goals, determining whether they are a good fit for the company’s solutions.
• Schedule and set appointments for follow-up meetings, demos, and calls with Account Executives.

Collaboration with Sales Team:

• Work closely with Account Executives to ensure smooth transitions and follow-up of qualified leads.
• Provide insights and feedback on lead quality and customer pain points to help refine targeting strategies.
• Collaborate with the marketing team to ensure alignment on campaigns and lead-generation tactics.

Performance Tracking & Reporting:

• Meet or exceed lead generation and pipeline management KPIs (e.g., number of calls, emails, qualified meetings set, etc.).
• Maintain accurate and up-to-date records of all interactions in the CRM.
• Generate reports to track pipeline health and sales progress, providing recommendations for improvement.

Continuous Improvement:

• Continuously improve sales techniques through training, feedback, and self-driven research.
• Stay up-to-date with industry trends and product knowledge to effectively communicate with leads and prospects.

Requirements:

• Bachelor's degree in Business Administration, Marketing, or a related field
• Proven track record of success in a sales or business development role
• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Familiarity with CRM software and sales automation tools
• Knowledge of the industry and market trends 

Physical Requirements: 

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.    

Qualifications:

• Proven experience as a Sales Development Representative or similar sales role (preferably with pipeline management experience).
• Excellent communication skills, both verbal and written, with the ability to engage and influence decision-makers.
• Strong organizational skills with the ability to manage multiple leads and pipeline stages simultaneously.
• Experience using CRM software (Salesforce, HubSpot, etc.) to manage sales activities and pipeline.
• Goal-oriented with a strong drive to meet or exceed targets.
• Ability to work collaboratively within a fast-paced sales team environment.
• Proactive and results-oriented with a growth mindset.
• Experience in industry or familiarity with our products/services is a plus.

Benefit:

• 401k Profit Sharing Program
• Medical, Dental, Vision Health Insurance Programs Paid Vacations & Holidays
• Career Advancement Opportunities
• Local company with a people first mentality  

About Lord Baltimore Uniform

At Lord Baltimore Uniform we realize that your business isn’t just your business… It’s your life. That’s why we’ve dedicated ourselves to helping growing businesses by providing the highest quality linens, uniforms and apparel to help your company look and perform at its best.

As an independent uniform laundry, we believe in investing in our local economy. And that investment doesn’t end with our best-in-class service agreements. Every day, we reinvest in the community because we believe in the power of relationships and people.

When you work with us, you’ll get much more than world-class uniform & linen services at locally competitive pricing. You’ll get the confidence of working with a business partner backed by a national network of best-in- class resources and the peace of mind of knowing you’re doing business with a neighbor you can trust.

If you are a self-starter with a passion for sales and business development, we encourage you to apply for this exciting opportunity. We offer a competitive salary, comprehensive benefits package, and opportunities for growth and advancement within the company.